Kristen Kemmis

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or emails
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Currently educated in the following EMR’s

Nightingale

Accuro

Telus connect

• Managed all operating room scheduling and wait times efficiently and effectively for all surgeries performed
• Assisted in all medical procedures within the office
• Strong and sincere ability to sympathize and/or comfort patients

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
• Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
• Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.