Kristen Jones
Los Angeles
Summary
Skilled Legal Assistant with comprehensive experience in drafting legal documents, managing case files, and performing research. Strong ability to maintain an efficient office environment through exceptional organizational skills and attention to detail. Demonstrated capability in maintaining confidentiality, providing support on complex legal cases, and contributing positively to team efforts.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Greenberg and Ruby Injury Attorneys, APC
11.2023 - Current
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Performed extensive research to prepare for court cases and gathered pertinent case information.
- Drafted legal complaints, summonses and interrogatories.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Organized and prepared case exhibits and evidence for trial.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Medical & Legal Administrator
Cedars Sinai
07.2022 - 01.2023
- Handle scheduling system and manage appointments for patients & personal injury patients as needed
- Coordinating directly with law firms to schedule personal injury patients and obtain previous medical records
- Perform insurance verification functions and obtain prior authorizations
- Process and track all internal and external referrals
- Process prescription orders, prepare patient charts and handle imaging services
- Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards
Case Manager
Oakwood Legal Group
04.2021 - 06.2022
- Handling large volume of personal injury pre-litigation cases
- Assisting clients in scheduling doctor appointments
- Requesting police reports and medical records
- Handling all case-related mail/faxes/correspondence
- Scheduling meetings/conference calls for the attorneys
- Draft and respond to written and phone communications with insurance providers
IFYE Lead
Grand Canyon University
01.2020 - 04.2020
- Provide tutoring/coaching for students, reviewing course lectures, homework, etc
- Review diagnostic assessments of students
- Receive Early Alerts and make outbound calls to set up tutoring appointments
- Update CRM (official student database) with specific appointment notes for use by Faculty and Student Services Counselor
- Maintain confidentiality of student records and services provided
Junior Counselor
Grand Canyon Education Admissions Department
02.2017 - 04.2020
- Collaborated with University Admission Counselors of GCU in maintaining and growing inquiry database using CRM tools and Microsoft Tools
- Counseled students on enrollment process from lead generation to student transition providing support for 100+ students in a 6-month time period
- Handled 80+ student calls per shift accommodating concerns, executing scheduled appointments, and completing application walk through
Education
Certificate in Human Resources Law & Compliance - Human Resources
University of Southern California
Los Angeles, CA12.2021
Master of Studies in Law -
University of Southern California
Los Angeles, CA12.2021
Bachelor of Science - Justice Studies
Grand Canyon University
Phoenix, AZ04.2020
Skills
- Critical thinking
- Legal research and writing
- Problem solving
- Legal analysis
- Pre-trial preparation
- Records management
- Document drafting
- Proficient in MS office
Timeline
Legal Assistant
Greenberg and Ruby Injury Attorneys, APC
11.2023 - Current
Medical & Legal Administrator
Cedars Sinai
07.2022 - 01.2023
Case Manager
Oakwood Legal Group
04.2021 - 06.2022
IFYE Lead
Grand Canyon University
01.2020 - 04.2020
Junior Counselor
Grand Canyon Education Admissions Department
02.2017 - 04.2020
Certificate in Human Resources Law & Compliance - Human Resources
University of Southern California
Master of Studies in Law -
University of Southern California
Bachelor of Science - Justice Studies
Grand Canyon University
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