Kristen Jolly
Winnipeg,MB
Summary
Dynamic customer service professional with extensive experience at LaVerendrye Lanes, excelling in drink preparation and employee training. Proven ability to enhance service quality through effective team collaboration and problem-solving. Skilled in inventory management and scheduling, consistently ensuring operational efficiency and exceptional customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Service/Bartender
LaVerendrye Lanes
Winnipeg, Manitoba
05.2020 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Developed training materials for new staff on processes.
- Collaborated with team members to enhance service quality.
- Provided exceptional customer service while managing multiple drink orders simultaneously.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted in training new bartenders on drink preparation and service standards.
- Managed calendar updates to ensure timely meetings and deadlines.
- Coordinated scheduling for multiple departments to streamline operations and enhance efficiency.
Overnight Sales Associate
Walmart
Winnipeg, Manitoba
07.2023 - 03.2024
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized inventory to maintain efficient retrieval and stocking processes.
- Assisted in unloading deliveries and placing products in designated areas.
- Monitored stock levels to identify needs for replenishment or reordering.
- Collaborated with team members to optimize merchandise placement on the sales floor.
Education
High School Diploma -
Ecole Secondaire Sisler High School
Winnipeg, MB06-2021
Skills
- Drink preparation
- Inventory management
- Customer service
- Cash handling
- Sales techniques
- Team collaboration
- Employee training
- Problem solving
- Communication skills
- Scheduling management
- Calendar coordination
Timeline
Overnight Sales Associate
Walmart
07.2023 - 03.2024
Customer Service/Bartender
LaVerendrye Lanes
05.2020 - Current
High School Diploma -
Ecole Secondaire Sisler High School
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