Summary
Overview
Work History
Education
Skills
Websites
Timeline
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KRISTEN INWOOD

Vaughan,ON

Summary

High-energy sales and customer relations professional with expertise in effective communication and successful negotiations. Proven track record of meeting production targets and providing superior support. Skilled in implementing creative solutions to enhance loyalty, retention, and revenue. Experienced in leadership roles, including training and mentoring new associates.

Overview

11
11
years of professional experience

Work History

Architectural Sales Representative (A&D)

Arriscraft Canada Brick
Cambridge, Canada
02.2023 - 04.2024
  • Prepared and delivered persuasive architectural sales
  • Developed strong connections with architects, designers, contractors, and other key figures in the industry.
  • Helped clients by providing expert technical guidance on selecting appropriate products.
  • Derived valuable implications for marketing strategies from competitive analysis
  • Identified cutting-edge products to enhance design applications and improve overall efficiency.
  • Developed personalized sales pitches to effectively communicate product benefits to potential customers.
  • Recognized customer requirements for fostering solid, constructive liaisons resulting in overall growth of revenue and prospects.
  • Boosted recurring business by means of top-notch customer satisfaction skills including issue resolution, mediation and strategic thinking.
  • Enhanced revenue by utilizing cold calling strategies to drive profitable opportunities.

Senior Commercial Account Manager (Fabrication)

Caesarstone Canada
Vaughan, Canada
01.2016 - 01.2022
  • Implemented strategies to enhance account performance.
  • Built and nurtured lasting client connections for increased satisfaction and loyalty.
  • Researched market trends, competitor activity, and customer needs to devise sales-boosting strategies.
    Analyzed market dynamics, competitive landscape, and client demands to enhance revenue potential.
    Responsible for investigating industry patterns, rival tactics, and consumer preferences to drive sales growth.
  • Created in-depth performance analysis reports for accounts and effectively communicated findings to senior leadership.
  • Utilized effective negotiation skills to secure profitable contracts with vendors, suppliers, and customers.
  • Facilitated the creation of educational resources to improve customer account management among team members.
  • Formed a robust rapport with prospective clients leading to a surge in profits by arranging catered gatherings.

Sales Manager

Octapharma Canada Inc
Toronto, Canada
01.2013 - 01.2016
  • Strengthened client relationships to maximize customer retention.
  • Generated and communicated monthly sales performance updates to the leadership team.
  • Generated innovative pricing strategies which boosted revenue while maintaining market presence.
  • Collaborated with senior management to devise future-oriented objectives for the organization.
  • Helped facilitate exponential progress of sales team.
  • Organized collaborative sessions with team members for goal-setting reviews on a regular basis.
  • Evaluated the existing sales department procedures and determined areas requiring improvement.

Education

MASTERS IN BUSINESS -

YORK UNIVERSITY

HIGH SCHOOL DIPLOMA -

BANTING MEMORIAL HIGHSCHOOL

Skills

  • Time management skills
  • Team leadership
  • Data base management
  • Construction knowledge
  • Territory Management
  • Sales closing
  • Competitor research
  • Sales Forecasting

Websites

Timeline

Architectural Sales Representative (A&D)

Arriscraft Canada Brick
02.2023 - 04.2024

Senior Commercial Account Manager (Fabrication)

Caesarstone Canada
01.2016 - 01.2022

Sales Manager

Octapharma Canada Inc
01.2013 - 01.2016

MASTERS IN BUSINESS -

YORK UNIVERSITY

HIGH SCHOOL DIPLOMA -

BANTING MEMORIAL HIGHSCHOOL

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KRISTEN INWOOD