Kristen Guiltner

Managed various social media accounts.

Developed engaging content.

Designed email marketing strategies.

Managing accounts payables and receivables.

Monitored supply and demand trends.

Maintained consistent performance in administrative duties.

Delivered exceptional customer service.

Coordinating and arranging client appointments.

Coordinated onsite service events.

Fraser Health Certified

Blood Borne Pathogen Certification

Manage store's routine functions.

Scheduled client appointments per job requirements.

Organized courteous transport options for clients.

Coordinated technician schedules.

Guarantee completion and understanding of consent forms.

Executed daily processing of insurance claims including ICBC, Intact, and Belair.

Handled deductible payments with accuracy.

Processed and reconciled invoices efficiently.

Ensured accuracy in billing and timely payments.

Invoice ICBC Claims

Executed month-end invoicing processes.

Manage quotes administration for company fleets.

Provided continuous support by addressing calls outside regular hours.

Created and published work rosters tailored to employee availability and operational requirements.

Organized and administrated worker training programs, hire new staff and evaluate employee performance.

Supervised staff and patrons to maintain adherence to liquor laws.

Investigate and resolve any internal or external conflicts in regards to food quality, service or accommodations.

Arrange for equipment maintenance and repairs.

Ensured guests were comfortably seated and had necessary menu resources.

Operated computers for database management.

Managed scheduling tasks for all front-facing employees.

Check identification of customers to verify age requirements as per liquor laws.

Manage all aspects of lounge and bar services.

Directed team of bartenders efficiently.

Stock bar with beer, wine, liquor and related supplies such as ice, glassware, napkins, garnishes or straws.

Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals.

Managed company intranet systems effectively.

Liaised with shop employees and mechanics for accurate billing details.

Managed billing for client accounts after machine maintenance.

Coordinate with Warranty department for accurate customer account charges.

Perform Payroll functions such as maintaining timekeeping information, processing and submitting payroll.

Compose, type and distribute safety-meeting notes to appropriate departments for review of safety training.