Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Fraser

Kamloops,Canada

Summary

Dedicated Veterinary Assistant with extensive experience at Central Animal Hospital, excelling in patient monitoring and surgical assistance. Known for exceptional communication and empathy, I consistently provided top-notch animal care and maintained accurate medical records, ensuring a seamless workflow and high client satisfaction. Committed to delivering compassionate support in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Veterinary Assistant

Central Animal Hospital
Kamloops, BC
02.2023 - Current
  • Provided compassionate animal care, including feeding, exercising, and administering medications.
  • Assisted veterinarians and veterinary technicians with exams, treatments, and surgeries.
  • Comfortably handled and restrained animals for examinations, procedures, and vaccinations.
  • Prepared exam rooms, instruments, and supplies for procedures.
  • I assisted during surgeries, monitored patients, and provided post-operative care.
  • Assisted in surgery preparation by setting up instruments, supplies, and equipment before the procedure started.
  • Monitored the vital signs of hospitalized animals, including temperature, pulse rate, and respiration.
  • I organized the operating room ahead of procedures.
  • Maintained accurate medical records of all patients.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Helped veterinarians with invoicing, estimates, and drawing up vaccines, and entering them into the system.
  • Supported with euthanasias and the aftercare of the pet.

Volunteer

BC SPCA Spay and Neuter Clinic
06.2022 - 06.2022
  • I helped with the care and treatment of animals.
  • Assisted the veterinarian and licensed veterinary technicians.
  • Cleaned and maintained clinic facilities.
  • Helped clean and sterilize surgical instruments.

Data Entry Clerk

Absolute Results Productions
04.2013 - 03.2020
  • Compiled, sorted, and verified the accuracy of data before it is entered.
  • Stored completed documents in the appropriate locations.
  • Contacted customers to obtain or relay account information.
  • Typed up billing documents, shipping labels, credit memos, or credit forms.
  • Prepared itemized statements, bills, or invoices and recorded the amounts due or items purchased, or services rendered.
  • Kept records of invoices and supporting documents.
  • Located and corrected data entry errors or reported them to supervisors.
  • Verified the accuracy of billing data and revised any errors.
  • Resolved discrepancies in accounting records.

Education

Veterinary Assistant Program -

Sprott Shaw College
Kamloops, BC
12.2022

Hill’s Pet Nutrition Certificates -

08.2022

Fear Free Certified -

06.2022

Trupanion Certified -

05.2022

Skills

  • Communication Skills
  • Customer service skills
  • Professionalism
  • Empathy
  • Organization and time management skills
  • Detail-oriented
  • Ability to work under pressure
  • Problem-solving skills
  • Client communication
  • Surgical assistance
  • Patient monitoring
  • Cleaning and sanitizing
  • Animal care
  • Medical record keeping
  • Post-operative care
  • Patient restraint
  • Reception support
  • Appointment scheduling

Timeline

Veterinary Assistant

Central Animal Hospital
02.2023 - Current

Volunteer

BC SPCA Spay and Neuter Clinic
06.2022 - 06.2022

Data Entry Clerk

Absolute Results Productions
04.2013 - 03.2020

Veterinary Assistant Program -

Sprott Shaw College

Hill’s Pet Nutrition Certificates -

Fear Free Certified -

Trupanion Certified -

Kristen Fraser