Kristen Clark
Los Angeles
Summary
Experienced Production Coordinator with a strong focus on teamwork and collaboration. Skilled in production planning, scheduling, and coordinating with staff members. Demonstrated ability to prepare for production jobs by reviewing work order information, ensuring optimal inventory stock levels, and efficiently scheduling production work based on project scope. Personable communicator adept at working with individuals of diverse personality types, fostering effective working relationships.
Overview
13
13
years of professional experience
Work History
Lead Production Coordinator
FedEx
12.2022 - Current
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Lead Store Consultant
FedEx Office
09.2019 - 12.2022
- Under the direction and supervision of the Assistant or Center Manager, may provide direction to Consultants on an assigned shift
- Assists in the training of center team members
- Demonstrates consultative behaviors to understand each customer's individualized need
- Takes lead responsibility for digital imaging, scheduling and running print production on full service orders, including finishing services and large job management
- Manages production flow to ensure all production orders are completed accurately and on time
- Takes and sets up complex orders using order systems and can provide accurate pricing information
- Provides customers expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- Provides an outstanding customer experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Provides customer assistance on escalated issues, and seeks advice from management to resolve issues in a timely manner
- Coordinates pick-up and delivery of customer orders and supplies
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
- Arrived on time and ensured all work was completed within set timeframes
Assistant Manager
Pocono Gas Station
03.2013 - 08.2019
- Maintain store in neat and organized fashion
- Oversaw store and gas pump security
- Train new clerks on proper procedures
- Reviewed schedule and stock procedures and suggested improvements
- Helped customers select merchandise
- Assisted with gas pump operations
- Restocked shelves and rotated merchandise appropriately
- Maintained presence in store by providing excellent customer service
- Monitored compliance with health and safety regulations regarding food preparation and serving
- Executed store opening and closing procedures and recovery
Store Associate
JcPenney
11.2011 - 03.2013
- Provided helpful and extensive knowledge of products for guests
- Created a friendly and positive shopping experience for customers
- Completed all cleaning, stocking, and organizing tasks in stock room and sales floor
- Was in charge of creating displays, adjusting price and sales signage, and se Ëing ads
- Handled money and money orders through the day and end of the day
- Checked out guests and suggested additional items of interest to add-on
- Encouraged guests to apply for our credit card
- Maintained knowledge of current sales and promotions and current policies and procedures
Education
Bachelor of Science - Speech-Language Pathology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2018
Skills
- Budgeting expertise
- Production planning
- Scheduling proficiency
- Deadline management
- Production scheduling
- Workflow management
- Document management
- Organizing materials
- Task delegation
- Schedule coordination
- Workflow control
- Project management
Timeline
Lead Production Coordinator
FedEx
12.2022 - Current
Lead Store Consultant
FedEx Office
09.2019 - 12.2022
Assistant Manager
Pocono Gas Station
03.2013 - 08.2019
Store Associate
JcPenney
11.2011 - 03.2013
Bachelor of Science - Speech-Language Pathology
East Stroudsburg University of Pennsylvania
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