Kristen Areja

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Exhibited strong multitasking abilities, balancing multiple tables, orders and online orders while delivering prompt service.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Worked well in a team setting, providing support and guidance.
• Receive and count goods intended for sale, such as cured meats, cheeses or any other product sold by the charcuterie department, ordered by the department manager or assistant manager ) and ensure that they are correctly placed in the warehouse, refrigerator, freezer or any other location assigned for storage.

• Slice cured meats, cut cheeses and wrap them. Weigh, label and tablet, according to department rules, cured meats, cheeses and any other product sold by the department.

• Make price changes on shelves and, if necessary, on products sold by the department.

• Provide service at the deli/cheese counter for customers wanting products sold by the department.

• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Packaged and stored food products following proper handling and preservation methods.
• Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Reduced food waste, closely monitoring product usage and inventory levels.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Developed impactful fundraising strategies to maximize donations and meet fundraising goals.

• Stocked shelves and organized merchandise displays for easy retrieval.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers by finding items quickly to boost store satisfaction rates.

• Improved pricing accuracy by conducting regular audits and updating pricing systems.
• Assisted with signage, pricing and shelf labeling.
• Produce the various operational reports for department managers
• Verification of the integrity of the display (price cards)
• Produce the various analysis reports requested by the owner
• Respect established weekly procedures related to their position.
• Double-checked product pricing and displays.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
• Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Maintained tidy and organized work area to comply with cleanliness standards.