Kristen Anderson
Summary
Dedicated Health Care Aide with a proven track record at Village by the Station, delivering compassionate, patient-focused care. Skilled in medication administration and problem-solving, I fostered independence and wellbeing among patients, enhancing their overall experience through attentive support and strong communication. A reliable team player committed to healthcare ethics.
Overview
16
16
years of professional experience
Work History
Health Care Aide
Village by the Station - Good Samaritan Canada
06.2022 - Current
- Promoted patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Nutritional support given and assisted with mobility needs
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Medication administration.
Health Care Assistant
The Hamlets at Penticton
04.2019 - 06.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Health Care Assistant
Village By The Station -Good Samaritan Canada
04.2013 - 04.2019
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Home Health Care Aide (Unregistered)
The Nurse Next Door
12.2012 - 04.2013
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and nutritional needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
Janitor
Orion Janitorial
10.2011 - 12.2012
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Credit Union Teller
Interior Savings Credit Union
07.2011 - 10.2011
- Streamlined account opening process by accurately completing documentation and verifying required information.
- Supported branch leadership in achieving performance targets by actively contributing to sales strategies and member engagement efforts.
- Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
- Supported branch operations by maintaining an organized work area and adhering to all security procedures.
Supervisor
Tim Hortons
04.2009 - 06.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Certificate - Health Care Assistant
Okanagan College
Penticton04-2013
High School Diploma -
Clarence Fulton Secondary
Vernon, BC06-2006
Skills
- Compassionate
- Reliable team player
- Healthcare ethics
- Patient-focused care
Timeline
Health Care Aide
Village by the Station - Good Samaritan Canada
06.2022 - Current
Health Care Assistant
The Hamlets at Penticton
04.2019 - 06.2022
Health Care Assistant
Village By The Station -Good Samaritan Canada
04.2013 - 04.2019
Home Health Care Aide (Unregistered)
The Nurse Next Door
12.2012 - 04.2013
Janitor
Orion Janitorial
10.2011 - 12.2012
Credit Union Teller
Interior Savings Credit Union
07.2011 - 10.2011
Supervisor
Tim Hortons
04.2009 - 06.2011
Certificate - Health Care Assistant
Okanagan College
High School Diploma -
Clarence Fulton Secondary
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