Kristen Anderson
Summary
Dedicated Health Care Aide with a proven track record at Village by the Station, delivering compassionate, patient-focused care. Skilled in medication administration and problem-solving, I fostered independence and wellbeing among patients, enhancing their overall experience through attentive support and strong communication. A reliable team player committed to healthcare ethics.
Overview
16
16
years of professional experience
Work History
Health Care Aide
Village by the Station - Good Samaritan Canada
Penticton, BC
06.2022 - Current
- Promoted patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Nutritional support given and assisted with mobility needs
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Medication administration.
Health Care Assistant
The Hamlets at Penticton
Penticton, BC
04.2019 - 06.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Health Care Assistant
Village By The Station -Good Samaritan Canada
Penticton, BC
04.2013 - 04.2019
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Home Health Care Aide (Unregistered)
The Nurse Next Door
Penticton, BC
12.2012 - 04.2013
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and nutritional needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
Janitor
Orion Janitorial
Penticton, BC
10.2011 - 12.2012
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Credit Union Teller
Interior Savings Credit Union
Oliver, BC
07.2011 - 10.2011
- Streamlined account opening process by accurately completing documentation and verifying required information.
- Supported branch leadership in achieving performance targets by actively contributing to sales strategies and member engagement efforts.
- Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
- Supported branch operations by maintaining an organized work area and adhering to all security procedures.
Supervisor
Tim Hortons
Penticton, BC
04.2009 - 06.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Certificate - Health Care Assistant
Okanagan College
Penticton04-2013
High School Diploma -
Clarence Fulton Secondary
Vernon, BC06-2006
Skills
- Compassionate
- Reliable team player
- Healthcare ethics
- Patient-focused care
Timeline
Health Care Aide
Village by the Station - Good Samaritan Canada
06.2022 - Current
Health Care Assistant
The Hamlets at Penticton
04.2019 - 06.2022
Health Care Assistant
Village By The Station -Good Samaritan Canada
04.2013 - 04.2019
Home Health Care Aide (Unregistered)
The Nurse Next Door
12.2012 - 04.2013
Janitor
Orion Janitorial
10.2011 - 12.2012
Credit Union Teller
Interior Savings Credit Union
07.2011 - 10.2011
Supervisor
Tim Hortons
04.2009 - 06.2011
Certificate - Health Care Assistant
Okanagan College
High School Diploma -
Clarence Fulton Secondary