Summary
Overview
Work History
Education
Additional Information
Reference
Timeline
Generic

Kristel Mae Velasco

Winnipeg,Manitoba

Summary

  • Highly specialized police related training from Northwest Law Enforcement Academy
  • Northwest-crime scene training, organized crime, interrogation techniques and report writing.
  • Highly skilled in greeting in a polite and resourceful manner.
  • Accurately organize work with minimum supervision.
  • Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
  • Tolerant and flexible to different situations, initiative, high level of energy.Provides prevention, protection and response services for the benefit of citizens and property.
  • Passed Canadian Non-Restricted and Restricted Firearms Course.

Overview

11
11
years of professional experience

Work History

Operations Manager

S & M Tilt Deck Services Ltd.
01.2018 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and implemented strategies to maximize customer satisfaction.

Campus Security Officer

Securitas-University of Winnipeg
03.2016 - 08.2019
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Casual

Golden Touch Caregivers
11.2013 - 09.2016
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, mentally challenged, arthritis.
  • Helped residents programming goals and increase their independence.
  • Monitored expiration of medical supplies and medications.

Residential Support Worker

Luther Home
04.2013 - 09.2015
  • Responsible for primary care, case management, and medication management.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.

Education

Diploma - Law , Protection And Safety Program

Northwest Law Enforcement Academy

None - Bachelor in Secondary Education

Central Institute of Technology Colleges
Tarlac, Philippines

2 years-course Diploma - Hotel and Restaurant Services and Technology

Central Institute of Technology Colleges
Tarlac, Philippines
2011

No Degree - Nursing

B.S Nursing
Philippines
03.2006

Additional Information

  • CPR- First Aide Certificate (Upon request)
  • Attended Women's Conference (IAWP)

Future Women in Law Enforcement Program September 2014

  • On the Job Training at Nick Hotel Philippines -2011
  • Banquet, Functions and Catering Services Assessment
  • Basic Barista Course -2009

Reference

  • Securitas (204) 788-1697
  • Solomon Embafrash (204) 330-8448
  • Lovely Carino (204) 509-3776

Timeline

Operations Manager

S & M Tilt Deck Services Ltd.
01.2018 - Current

Campus Security Officer

Securitas-University of Winnipeg
03.2016 - 08.2019

Casual

Golden Touch Caregivers
11.2013 - 09.2016

Residential Support Worker

Luther Home
04.2013 - 09.2015

Diploma - Law , Protection And Safety Program

Northwest Law Enforcement Academy

None - Bachelor in Secondary Education

Central Institute of Technology Colleges

2 years-course Diploma - Hotel and Restaurant Services and Technology

Central Institute of Technology Colleges

No Degree - Nursing

B.S Nursing

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Kristel Mae Velasco