Kristel Ghobril
Ottawa,ON
Summary
Fourteen years of working in the social services industry with a strong background in residential treatment. Self-directed individual with the ability to make independent decisions and demonstrate a high level of critical thinking and strategic planning. Able to manage and prioritize budgets, reports, and stressful workloads to meet deadlines and organizational goals. Excellent leadership skills with a focus on building a healthy, safe, and respectful work environment in the not-for profit sector.
Overview
12
12
years of professional experience
Work History
Director, Healing and Wellness
Tungasuvvingat Inuit/ Mamisarvik
07.2021 - 08.2024
- Responsible for support and providing direction regarding the day-to-day operations and activities of the Mamisarvik healing centre, in addition to Tungasuvvingat Inuit's wellness-oriented programs
- Ensure the Mamisarvik program, operations and work culture is representative of the direction and values of the executive director, board of directors and the community we serve
- Prepare and manage the budget for the Mamisarvik healing centre
- Create and manage reports to designated funders and stakeholders
- Support managers from wellness programs with their prospective budgets and reports
- Participate in program evaluations in consultation with staff and management and utilize outcomes to make optimal changes to programming and operations
- Ensure that Tungasuvvingat Inuit management and staff is kept fully informed of developments, progress and issues related to the healing centre
- Maintain and established collaborative relationships with community partners, government agencies, funder supervisors and stakeholders to further Tungasuvvingat Inuit's strategic initiatives and project planning
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Treatment Manager
Tungasuvvingat Inuit/ Mamisarvik
07.2018 - 07.2021
- Supervise and manage Mamisarvik's healing centre's clinical staff members, four counsellors, one intake and assessment coordinator, assistant manager and nine community support workers
- Oversee the development, collaboration, and delivery of Mamisarvik's treatment programming and ensure high standards of programming and best practice
- Supervise the maintenance of confidential client files, proper client case notes and ensure compliance with privacy legislation
- Oversee the client intake and assessments process and aftercare services as developed and delivered by clinical staff
- Support clinical staff in managing and resolving crisis situations
- Ensure documentation and reports on serious incidents are submitted to appropriate government authorities and funders
- Consult with Inuit elders and community members regularly to ensure the program is holistic and guided by Inuit Qaujimajatuquangit
- Collaborate with the human resources department in the hiring, coaching and performance management of the Mamisarvik healing centre staff
- Provide regular clinical, staffing, crisis, and program challenge updates to the director of healing and wellness.
- Assisted in budgeting efforts by monitoring expenditures related to patient care activities, ensuring responsible use of resources.
Career Counsellor
Taking Charge
12.2015 - 06.2018
- Maintained and managed a high-volume caseload of participants
- Organize and prioritize daily work activities to ensure deadlines and results are met
- Ensure case files are properly documented and up to date after client or organizational meetings
- Assess new participant's needs and program readiness
- Assist clients in goal setting, career planning and problem solving to overcome personal challenges
- Facilitation of on-site personal development classes
- Co-facilitation and interpretation of the strong interest inventory and Get Better Together workshop offered through the wellness centre
- Crisis interventions, conflict management and counselling to support participants
- Using mindfulness and motivation interviewing techniques to help participants cope with change and challenges
- Update appropriate government stakeholders of progress and statistical information regarding both onsite and off-site programming
- Assess participant's financial needs and complete personal allowance vouchers and financial supports as needed
- Assist client in budget and financial planning as well as refer clients to appropriate community resources to support them with debt management.
Residence Manager
Kativik School Board
03.2014 - 10.2015
- Management of a sixty-five-bed student residential facility with both single and family rooms
- Responsible for overseeing all day-to-day operations and activities
- Responsible for hiring, training and development of residential staff
- Oversee the supervision of 25 staff members which include: social workers, animators, custodians, security, and kitchen staff
- Updated and maintained school board's policies, drafted new procedural documents, and ensured proper correspondence to the intended audience
- Managed a complex budget to ensure all programs and services were able to run effectively while working within the limitation of different branches of the budget
- Ensure material resources and building maintenance were kept in good condition for staff and student safety
- Maintain a comfortable, stimulating and culturally engaging environment for students residing onsite
- Participated in administrative meetings to assess the needs of the student population and contributed to the development of new educational and residential programming
- Interventions with students regarding behavioral matters and crises
- Work with on-site social worker in identifying underlying problems, difficulties or barriers and potential solutions in collaboration with a multidisciplinary team
- Participated in monthly municipal meetings with local organizations, mayor, and elders to collaborate and find solutions to community focused problems.
Social Agent
Kativik School Board
10.2012 - 02.2014
- Assess student's needs and future goals by taking a client-focused approach, help student's identity their options and discover their strengths
- Outreach to students and helped them identify underlying difficulties and barriers to offer them appropriate support
- Provided crisis intervention & suicide interventions (ASIST) and grief counselling
- Ability to adapt quickly to different roles and responsibilities within the school board due to a lack of resources and community services
- Extensive case management for local and out of town students
- Collaborate and work as part of multidisciplinary team, which includes elders, teachers, community social workers, youth protection, police/ probation officers and important core community organizations (hunters Support)
- Maintained accurate, confidential, and up to date documentation of files and counselling sessions
- Created workshops and educational seminars for topics such as bullying, addiction awareness, suicide, anger management and personal development.
Education
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ON06.2010
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
Certificatestraining
- ASIST "Applies Suicide Intervention Skills Training"
- Standard First Aid and CPR Certified
- Non-violent crisis intervention skills training
- Trained in Dialectical Behavioral Therapy
- Motivational Interviewing
- Leadership Training
- Crucial Conversation train
Bilingual
English/French
Educationcertification
- McMaster University, Online, Diploma in Addiction Studies, 05/2012
- University of Ottawa, Ottawa, ON, BA, Honors Major in Psychology, Minor Human Geography, 04/2010
Languages
English
Native or Bilingual
French
Professional Working
Hiking, camping, traveling
I am an avid outdoor enthusiast. I love camping, hiking in nature with my two dogs,son and husband. I have traveled the word when I was younger and have climbed some major mountains such as Kilimanjaro, in Tanzania.
Timeline
Director, Healing and Wellness
Tungasuvvingat Inuit/ Mamisarvik
07.2021 - 08.2024
Treatment Manager
Tungasuvvingat Inuit/ Mamisarvik
07.2018 - 07.2021
Career Counsellor
Taking Charge
12.2015 - 06.2018
Residence Manager
Kativik School Board
03.2014 - 10.2015
Social Agent
Kativik School Board
10.2012 - 02.2014
Bachelor of Arts - Psychology
University of Ottawa
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