Kristel Deang
Toronto,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable Handler bringing several years of experience in related positions. Dedicated to arriving on time, ready to work, and eager to contribute to team success. Looking for a long-term role with an exciting organization.
Overview
13
13
years of professional experience
Work History
Frame Handler
Plastic Plus Ltd. (Paul Faibish)
Toronto, Ontario
06.2016 - Current
- Maintained accurate records of all incoming and outgoing cargo shipments.
- Assisted in the loading, unloading, and securing of cargo onto and off of aircrafts.
- Performed daily inspections of aircraft to ensure safety and compliance with regulations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Medical Receptionist
Albion Walk in Clinic
Toronto, Ontario
07.2014 - 06.2016
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Banquet Server
Talent Employment
05.2011 - 06.2012
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Carried trays of food items from kitchen to dining areas.
- Served beverages and appetizers to guests in an efficient manner.
- Ensured that all dishes were served at the correct temperature.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Education
High School Diploma -
James Cardinal McGuigan Catholic High School
Toronto, ON06-2012
Some College (No Degree) - Medical Laboratory Assistant
Medix College
Toronto, ONSkills
- Critical Thinking
- FLUENT In Filipino
- Conflict Resolution
- Data Management
- Calm Under Pressure
- Attention to Detail
- Customer Service
- Maintenance & Repair
- Collaboration
Timeline
Frame Handler
Plastic Plus Ltd. (Paul Faibish)
06.2016 - Current
Medical Receptionist
Albion Walk in Clinic
07.2014 - 06.2016
Banquet Server
Talent Employment
05.2011 - 06.2012
High School Diploma -
James Cardinal McGuigan Catholic High School
Some College (No Degree) - Medical Laboratory Assistant
Medix College