Kristeen Sanchez
San Diego
Summary
Dynamic and dedicated professional with a strong background in customer service at Little Italy Food Hall. Proven expertise in cash handling and conflict resolution, consistently enhancing customer satisfaction. Recognized for maintaining cleanliness and organization, contributing to a welcoming environment, and effectively managing time during peak hours.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Little Italy Food Hall
07.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping
- Washed dishes,cleaned fryer
Food Server
Cannoli Bar
04.2024 - 09.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Handled money transactions
- In charge of opening / closing alone per shift.
- Counted register.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Education
High School Diploma -
San Diego High
San Diego 06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash register operation
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Merchandise restocking
- Guest inquiries
- Inventory management
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
Languages
Spanish
Full Professional
Timeline
Cashier
Little Italy Food Hall
07.2024 - 02.2025
Food Server
Cannoli Bar
04.2024 - 09.2024
High School Diploma -
San Diego High
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