Krista Vassallo
Goderich,ON
Summary
Customer service specialist with over 30 years of experience in delivering exceptional support and fostering client relationships. Proven ability to communicate effectively and maintain high attention to detail in fast-paced environments. Committed to enhancing customer satisfaction and loyalty through proactive problem-solving and engagement.
Overview
11
11
years of professional experience
Work History
Accounts Payable - Credit Clerk
Home Hardware
St.Jacobs
03.2017 - 11.2025
- Process vendor invoices for timely payment and accurate record-keeping.
- Processed invoices and payments in accordance with company policies and procedures.
- Verify credits against invoices to ensure accuracy of transactions.
- Entered data into accounting system to maintain accurate financial records.
- Managed vendor relationships through email.
Sandwich Artist
Subway
Elmira, Ontario
01.2015 - 02.2018
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Trained new staff on proper sandwich-making techniques, ensuring consistency and quality in food preparation.
- Collaborated with team members to deliver timely service during peak hours, enhancing customer satisfaction.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Communicated with co-workers to align on customer needs and concerns, improving service quality.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Education
High School Diploma -
Elmira District Secondary School
Elmira, ON06-1993
Skills
Organized, detail oriented, dependable team player with amazing people skills Proven ability to multitask, adapt to unexpected situations, and build strong relationships with co workers and clients Eager to learn new skills to enhance my strong work ethic
Affiliations
Mother of grown children, avid and accomplished gardener, love meeting new people.
Timeline
Accounts Payable - Credit Clerk
Home Hardware
03.2017 - 11.2025
Sandwich Artist
Subway
01.2015 - 02.2018
High School Diploma -
Elmira District Secondary School