Krista Tapper
Torbay
Summary
Passionate, results oriented HR professional with experience in planning and directing various areas of Human Resources. Some functional areas include employee relations, employee engagement solutions, recruitment, onboarding, training, policy & procedures, employment standards, occupational health and safety, compensation and benefits, and performance management. Strategic and executes HR best practices to align the objectives of the organization while maximizing employee potential by fostering a positive work environment. This is attained by promoting employee morale and developing interpersonal relationships within all levels of the organization utilizing attentiveness, trust, and respect.
Overview
12
12
years of professional experience
Work History
Human Resources Advisor
Pennecon Limited
2023.09 - Current
- Implement and administer all programs, policies and advisory services
- Provide advice and guidance to Managers, Supervisors and Employees on key human resource matters, issues and opportunities
- Advise management and supervisors on all HR initiatives, including all HR programs and Talent Management strategies
- Design and assist in the implementation of new and existing policies and procedures
- Support Managers in the execution of organizational change and initiatives
- Assist in the effective application of compensation and benefits programs
- Implementation, Audit and follow up of Training Initiatives, including but not limited Pennecon’s orientation program and management training
- Provide the Management team with performance management support
- Ensure compliance with Human Rights, Employment and Labour Legislation
- Provide support to ensure successful implementation of Succession Planning initiatives
- Provide full-cycle recruitment and liaising with hiring managers to ensure effective onboarding.
Senior Human Resources Consultant
Higher Talent Inc.
2021.11 - Current
- Provide expert advice on a range of HR areas and opportunities for multiple clients, both in house and project based
- Timely completion of human resources related projects including compensation analysis, employee handbook creation, employee engagement surveys, job descriptions, HR assessments, HR work plans, OHS recommendations, etc
- Provide guidance and support on employee relations to ensure organizational success
- Implement human resources best strategies and practices which contribute to the organizations ability to meet identified human resources outcomes
- Consult with organizational stakeholders on the development of programs, policy, and HR practices in accordance with internal policies and legislative requirements
- Perform 360 recruitment for stakeholders for various industries, including executive recruitment
- Informal mentorship of in-house HR Consultant.
Senior Human Resources Coordinator
Offshore Recruiting Services Inc.
2019.08 - Current
- Oversee and manage ORSI’s largest contract in NWT including the one direct HR report
- Responsible for full cycle recruitment support from reviewing crew needs, preparing job postings, shortlisting, interviewing, and preparing offer packages
- Welcome new employees and visitors on board and complete necessary inductions and orientations
- Coordinate the planning of marine employees with marine management
- Act as the liaison between the Hay River office and employees
- Ensure good working relations with all union representatives to ensure compliance of collective agreements are maintained
- Supervise MTS marine operations, including accountability for timelines and processes
- Prepare the crew changes including travel arrangement for the crew in coordination with ORSI travel agent to ensure a smooth transition
- Track crew certificates required by (inter)national regulations, company requirements and union requirements and guide employees in order to meet both company and client training requirements
- Ensure efficiency of payroll processing, this includes submission of timesheets, and notification of new hires, terminations, and layoffs
- Act as an employee/client counselor confidant to resolve issues in a timely manner
- Prepare confidential communications such as offer letters, terminations, internal changes, etc.
Human Resources Specialist
Vision33 Inc.
2014.06 - 2019.08
- Promote and support full compliance of Vision33’s global HR activities, programs, policies, procedures, and strategies
- Point of contact for Managers for guidance, advisory and policy and procedure interpretation via monthly coaching through Manager One-on-One meetings
- Administer DiSC behaviour assessments for management and sales team, discussing assessments, pain points, and areas for development
- Central point of contact for immigration initiatives for employees in Canada, US, and UK, this includes document collection, tracking visas and expiration, and working closing with our lawyers to ensure compliance
- Administer all internal management interviews and provide recommendations
- Support performance improvement plans (PIPs) for staff who are not achieving results and require further development to ensure role success
- Lead the employee exit process and support Managers through this process, following through company protocol to ensure proper procedures are followed through from beginning to end including retention analysis
- Administer all company onboarding for all global employees including preparing schedules, meeting set up & delivery of HR orientations
- Escalation point of contact and backup for inquires and interpretation of HR policies and procedures (i.e
- Employee Handbook)
- Support the enhancement and facilitation of the Performance Management Program ensuring the proper documentation, timelines, and objectives are met throughout milestone periods in SuccessFactors
- Development and maintain monthly reports and metrics for all business lines and updating weekly and monthly HR metrics
- Complete quarterly metrics analysis and provide recommendations to HR Manager on improvements and trends
- Research, write, update policy and procedures, and communicate on corporate policy changes; front line interpretation of all HR corporate policy
- Initiator of the HR work term program; work closely with student to mentor and support work term activities
- Assist Manager in leading the social committee to ensure employee engagement among offices and be an ambassador of our core value FUN
- Provide support to the HR Manager for various HR projects including; onboarding, buddy program, and management development program
- Support backup for all HR payroll and benefits administration activities; both US & Canada, in both ADP & Ceridian payroll systems
- Back up our careers team and provide interview support when additional assistance is needed for all business lines
- Ensure company compliance of leaves, vacation balances, sick leave trends, family leave, and unpaid leave
- Lead focus groups and develop company job descriptions
- Develop and issue employee letters and other HR-related correspondence
- HR inbox support and lead on escalations for employee relations
- Maintaining employee files, updating current policies and procedures, and additional HRMS duties
- Act as backup to the HR Manager and HR team as needed.
Manager – Driver Recruitment & Retention
Hunt’s Transport Ltd.
2013.06 - 2014.06
- Manage employee relations – including ongoing initiatives and core focus is driver involvement, communication, and retaining top talent
- Recruitment of local & long-haul flatbed drivers for St
- John’s, NL & Cambridge, ON terminals
- Pre-screen interviews, reference checks, set up road tests and drug and alcohol tests
- Administer driver and office orientations, including benefit monitoring & compliance
- Implement driver training based on candidate experience and operational requirements
- Manage applicant tracking systems
- Planning and structuring of job advertisements on job portals
- Participate in office recruitment and lead the HR interviews of candidates
- Administer, participate, and monitor driver mentoring program
- Develop and assist in HR policies and procedures including updates and revisions to ensure vision, mission, and goals are achieved
- Develop progressive discipline program and implement in coordination with departmental managers
- Highly involved in all safety and compliance - lead OH&S committee including attending monthly workshops and training
- Participate and plan monthly warehouse shop meetings
- Performance Management and Compensation Analysis -complete driver probationary reviews and annual reviews - assist in determining driver pay raises
- Support and assist the Compensation Management process -providing information to management team to maintain budgetary requirements
- Research and benchmark driver pay scales with industry standards – assist management team in determining new bonus programs
- Head the social committee in planning and coordinating monthly events with drivers and office staff
- Maintain employee relations – including ongoing initiatives and core focus is driver involvement, communication, and retaining top talent.
Human Resource Assistant
Hunt’s Transport Ltd.
2012.06 - 2013.06
- Rigorous recruitment and retention of long haul, local truck drivers, and office staff
- Administered behavioural interviews, complete reference checks, assist during orientations of new staff
- Updated job descriptions, compliancy packages, and employee handbooks ensuring agreement with labour standards
- Developed and proactively put into practice a successful progressive discipline program
- Co-chaired performance appraisals as well as probationary reviews determining, and benchmarking salary increases
- Effectively administered a well-rounded OH&S environment; this includes being an active member of the committee as well as attending WHSCC workshops/HR luncheons on a regular basis
- Active participant in attaining a successful PRIME audit
- Assist senior management in various projects and managed all employee relations.
Education
RPR (Registered Professional Recruiter) -
IPM- Institute of Professional Management
IPMA-ACP (International Personnel Management Association – Advanced Certified Professional) -
IPMA-Canada's International Certification Program
Advanced Leadership -
Gardiner Center
Mental Health First Aid -
St. John Ambulance
Occupational Health and Safety Committee Certified -
SafetyNL
Compensation Design & Planning -
Gardiner Center
Business Management - Human Resource Management
The College of the North Atlantic, St. John’s, NL
Skills
- HR policies and procedures
- HRIS Systems
- Performance Appraisals
- HR analytics
Timeline
Human Resources Advisor
Pennecon Limited
2023.09 - Current
Senior Human Resources Consultant
Higher Talent Inc.
2021.11 - Current
Senior Human Resources Coordinator
Offshore Recruiting Services Inc.
2019.08 - Current
Human Resources Specialist
Vision33 Inc.
2014.06 - 2019.08
Manager – Driver Recruitment & Retention
Hunt’s Transport Ltd.
2013.06 - 2014.06
Human Resource Assistant
Hunt’s Transport Ltd.
2012.06 - 2013.06
RPR (Registered Professional Recruiter) -
IPM- Institute of Professional Management
IPMA-ACP (International Personnel Management Association – Advanced Certified Professional) -
IPMA-Canada's International Certification Program
Advanced Leadership -
Gardiner Center
Mental Health First Aid -
St. John Ambulance
Occupational Health and Safety Committee Certified -
SafetyNL
Compensation Design & Planning -
Gardiner Center
Business Management - Human Resource Management
The College of the North Atlantic, St. John’s, NL
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