KRISTA SCOTT
Sydney Mines
Summary
Dedicated and empathetic Master of Counselling Psychology student seeking a practicum position to apply theoretical knowledge and develop practical skills in a supportive counselling environment. Eager to leverage strong interpersonal abilities, assessment skills, and a commitment to helping individuals overcome personal challenges.
Overview
10
10
years of professional experience
Work History
Branch Manager
Scotiabank
Sydney Mines, NS
04.2017 - 06.2022
- Led a team focused on delivering exceptional customer service, fostering a supportive environment for clients to discuss their financial and personal challenges.
- Developed and implemented training programs to enhance team members' skills in client engagement and problem-solving, promoting a culture of empathy and understanding.
- Conducted assessments of team performance and client satisfaction, utilizing feedback to create tailored strategies for improvement and growth.
- Built and maintained strong relationships with clients, actively listening to their needs and providing guidance to help them achieve their financial and personal goals.
Financial Advisor
Scotiabank
North Sydney, NS
11.2012 - 04.2017
- Provided trusted advice to clients regarding complex financial matters, employing a proactive approach to understand their unique needs and challenges.
- Conducted comprehensive reviews and assessments, creating customized strategies to support clients in achieving their financial and personal objectives.
- Engaged clients in discussions about their emotional and social well-being, offering insights and resources to enhance their overall quality of life.
Education
Master of Arts - Counselling Psychology
Yorkville University
Fredericton, New Brunswick09.2026
Bachelor of Arts - Psychology
Saint Mary's University
01.2006
Skills
- Strong interpersonal and communication skills
- Proficient in client assessment and relationship building
- Excellent time management and organizational abilities
- Critical thinking and problem-solving expertise
- Ability to develop customized treatment plans and strategies
- Experience in coaching and mentoring individuals
Accomplishments
- Awarded Scotiabank Best of the Best Award three consecutive years for outstanding performance and client satisfaction.
- Chapter Head of Women in Leadership (2016 - 2022), promoting empowerment and support for women in professional settings.
Timeline
Branch Manager
Scotiabank
04.2017 - 06.2022
Financial Advisor
Scotiabank
11.2012 - 04.2017
Bachelor of Arts - Psychology
Saint Mary's University
Master of Arts - Counselling Psychology
Yorkville University