Overview
Work History
Certification
Timeline
Server

Krista Robicheau

Middleton,NS

Overview

12
12
years of professional experience

Work History

Environmental Services Housekeeper

Nova Scotia Health Authority
Middleton , Canada
06.2019 - 02.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Ward Clerk

Nova Scotia Health Authority
06.2017 - 02.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Organized paperwork for doctors, nurses and patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Filled out records, staffing sheets and patient documents.
  • Supported office staff and operational requirements with administrative tasks.
  • Documented latest information in computer system and printed paperwork.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy Type department.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Managed incoming calls and directed to appropriate department.
  • Maintained current and accurate medical records for patients.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Processed lab paperwork and requests according to physicians' orders.

Health Information Clerk

Nova Scotia Health Authority
06.2017 - 02.2023

Cadet cleaner

14 wing Greenwood
Greenwood , Canada
06.2013 - 08.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained floor cleaning and waxing equipment.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Cashier/Produce Clerk

Foodland
Middleton , Canada
06.2011 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Broke down pallets to separate produce for sales floor, cooler and backroom prep areas.
  • Rotated produce on display by following "first in – first out” policy.
  • Checked temperature of refrigerated cases and walk-in coolers to prevent bacteria growth and spoilage of produce.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Collaborated with store management to align with objectives and provide quality produce.
  • Sorted and packaged produce items to prepare for shipments.
  • Coordinated with vendors to verify product availability and acquire best quality.
  • Recorded sales information on database to enable tracking history and maintain accurate records.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.

Certification

  • WHMIS
  • OHS
  • Food Safety
  • First Aid - CPR
  • Non-violent crisis intervention
  • Mindful Well Being in The Workplace

Timeline

Environmental Services Housekeeper

Nova Scotia Health Authority
06.2019 - 02.2023

Ward Clerk

Nova Scotia Health Authority
06.2017 - 02.2023

Health Information Clerk

Nova Scotia Health Authority
06.2017 - 02.2023

Cadet cleaner

14 wing Greenwood
06.2013 - 08.2023

Cashier/Produce Clerk

Foodland
06.2011 - 08.2016

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Krista Robicheau