Krista Robicheau
Middleton,NS
Overview
12
12
years of professional experience
Work History
Environmental Services Housekeeper
Nova Scotia Health Authority
Middleton , Canada
06.2019 - 02.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Organized and used industrial cleaning products following strict safety procedures.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used power scrubbing and waxing machines to scrub and polish floors.
Ward Clerk
Nova Scotia Health Authority
06.2017 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized paperwork for doctors, nurses and patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Filled out records, staffing sheets and patient documents.
- Supported office staff and operational requirements with administrative tasks.
- Documented latest information in computer system and printed paperwork.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Type department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Managed incoming calls and directed to appropriate department.
- Maintained current and accurate medical records for patients.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Processed lab paperwork and requests according to physicians' orders.
Health Information Clerk
Nova Scotia Health Authority
06.2017 - 02.2023
Cadet cleaner
14 wing Greenwood
Greenwood , Canada
06.2013 - 08.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Replaced light bulbs and other electrical fixtures as needed.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Cashier/Produce Clerk
Foodland
Middleton , Canada
06.2011 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked with floor team and managers to meet wide range of customer needs.
- Broke down pallets to separate produce for sales floor, cooler and backroom prep areas.
- Rotated produce on display by following "first in – first out” policy.
- Checked temperature of refrigerated cases and walk-in coolers to prevent bacteria growth and spoilage of produce.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Collaborated with store management to align with objectives and provide quality produce.
- Sorted and packaged produce items to prepare for shipments.
- Coordinated with vendors to verify product availability and acquire best quality.
- Recorded sales information on database to enable tracking history and maintain accurate records.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Certification
- WHMIS
- OHS
- Food Safety
- First Aid - CPR
- Non-violent crisis intervention
- Mindful Well Being in The Workplace
Timeline
Environmental Services Housekeeper
Nova Scotia Health Authority
06.2019 - 02.2023
Ward Clerk
Nova Scotia Health Authority
06.2017 - 02.2023
Health Information Clerk
Nova Scotia Health Authority
06.2017 - 02.2023
Cadet cleaner
14 wing Greenwood
06.2013 - 08.2023
Cashier/Produce Clerk
Foodland
06.2011 - 08.2016