Krista Plumridge
100 Mile House,BC
Summary
Experienced professional with over 15 years in warehouse and manufacturing environments, seeking a challenging full-time position offering opportunities for growth and significant contributions. Highly skilled in operations management, forklift operation, and production management, with a reputation for dependability, motivation, and exceptional problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Marketing & Customer Service
Gibbs Fishing
01.2019 - Current
- Coordinated social media updates, created content for social media and website, designed and managed the website and online store, updated catalogs, designed sales flyers, handled customer support, managed warranties, and gathered product feedback.
- Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
- Successfully managed multiple projects simultaneously under tight deadlines while maintaining a keen attention to detail.
- Collaborated with the marketing team to develop innovative campaigns tailored to specific customer segments.
- Maintained up-to-date knowledge of industry trends and competitor offerings to inform strategic decisions within the department.
- Supported the development of creative assets including promotional materials, digital content, and event collateral for various marketing initiatives.
Prostaff & Ambassador Management
Gibbs Fishing
01.2017 - Current
- Manage a team for social media and cross promotions, set goals, and monitor content contributions.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Shipper/Receiver
Gibbs Fishing
04.2010 - 07.2022
- Ensured accurate order picking/packing, prepared customs documents, tracked shipments, and performed quality inspections
- Operated forklifts and pallet jacks for loading/unloading and managed general warehouse duties including cleanup and organization.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Processed and restocked returns.
- Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
- Coordinated storage locations and product movements.
- Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
- Improved shipping efficiency by optimizing packing procedures and inventory management.
- Trained new team members on company shipping processes, enhancing overall department performance.
Production/Warehouse Duties
Gibbs Fishing
01.2010 - 01.2022
- Operated machinery, performed maintenance and repairs, managed inventory, and ensured quality control.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Operations Manager
Gibbs Fishing
01.2016 - 01.2022
- Managed day-to-day production, maintained supplies, and coordinated team activities.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Hot Tub Manufacturing
H2O Spas
01.2006 - 01.2012
- Molded acrylic, sprayed fiberglass, installed plumbing, and assembled hot tubs.
- Cut styrofoam, packaged products, prepared vinyl cutouts, and assembled covers.
- Wrapped and packaged items, prepared documents, coordinated freight, operated forklifts, and managed inventory.
- Measured, cut, and installed frames, skirting, locks, and insulation.
- Inspected, cleaned, buffed, and repaired hot tubs.
Education
High School Diploma -
LA Matheson Secondary
Surrey, BCSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Marketing & Customer Service
Gibbs Fishing
01.2019 - Current
Prostaff & Ambassador Management
Gibbs Fishing
01.2017 - Current
Operations Manager
Gibbs Fishing
01.2016 - 01.2022
Shipper/Receiver
Gibbs Fishing
04.2010 - 07.2022
Production/Warehouse Duties
Gibbs Fishing
01.2010 - 01.2022
Hot Tub Manufacturing
H2O Spas
01.2006 - 01.2012
High School Diploma -
LA Matheson Secondary
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