Krista Periard
Williamstown
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Reliability and adaptability are key strengths, complemented by a swift capacity to learn and apply new skills effectively. Committed to leveraging these strengths to drive team success and contribute significantly to organizational growth. A results-driven mindset ensures a focus on achieving objectives and fostering collaborative environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Chartwell McConnell Retirement Residence
08.2022 - 08.2025
- Directed operations of a 210 bed home while maintaining strict adherence to Chartwell, Retirement Home Regulatory Authority, Easter Ontario Health Unit, and the College of Nurses policies and regulatory requirements
- Effectively managed high risk situations ensuring resident safety and operational continuity
- Managed a team of 7 department managers and over 50 front line employees
- Managed manager reviews, training and coaching
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to to meet financial goals set by senior leadership
- Drove year-over-year business growth while leading operations
- Reported issues to higher management with great detail.
- Effectively addressed and resolved complaints, maintaining compliance and strengthening resident and family relationships
Executive Director
Revera Heritage Lodge
01.2020 - 08.2022
- Directed operations of a 66 bed home while adhering to Revera's, Retirement Home Regulatory Authority, Eastern Ontario Health Unit, and College of Nurses policies and regulatory requirements
- Managed a team of 3 department managers and over 20 front line employees
- Managed manager reviews, training and coaching
- Effectively managed recourses to met financial budgetary requirements during Covid-19 Pandemic
- Exercised strong leadership and crisis management during Covid-19 Pandemic ensuring resident and staff safety with no hospital admissions or deaths
- Led the homes IPAC program during Covid-19, ensuring compliance with EOHU guidelines by directing staff training, routine audits, and maintaining PPE stock
- Effectively addressed and resolved complaints, maintaining compliance and strengthening resident and family relationships
Director of Health and Wellness
Revera Heritage Lodge
05.2018 - 01.2020
- Recruited, onboarded, coached and evaluate PSW's and Unregulated Care Providers ensuring adherence to professional standards and quality care
- Collaborated with interdisciplinary teams to develop holistic treatment plans for residents
- Surpassed care revenue targets and successfully achieved all yearly budgetary requirements
- Careplan development and review
- Manged all aspects of a care department with a strong focus on IPAC
Registered Practical Nurse
St. Joseph’s Villa Complex Continuing Care Centre
07.2011 - 05.2018
- Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
- Promoted a safe clinical environment by adhering to infection control guidelines and maintaining proper hygiene standards.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
- Administered medications via oral, g-tube, IM, and SC
- Demonstrated proficiency in various nursing task such as catheterization, specimen collection, wound management including VAC dressings, g-tube care, and trach care
Education
Registered Practical Nurse Program -
St. Lawrence College
06.2011
Certificate of Pre-Health Science - undefined
St. Lawrence College
04.2006
Ontario Secondary School Diploma - undefined
St. Joseph’s Secondary School
05.2004
Skills
- Comprehensive knowledge of all aspects of retirment home management, including operations, staff leadership, regulatory compliance and resident care
- Strong verbal communication
- Strong knowledge of IPAC policies and procedures
- Proficient in fostering connections with residents and the different healthcare teams
- Proficient in hiring and coaching staff
- Experience with health and retirement sector policies
- Leadership and team building
- Skilled in multitasking and time management
- Conflict resolution and complaint management
- Relationship building with residents and families
- Comprehensive facility oversight
- Financial monitoring, data analysis and cost management strategies
- Risk assessment and proactive risk management
- Change management
Accomplishments
- Decreased employee agency spend by 85% post pandemic
- Increased resident occupancy by 39% post pandemic
- Lead and coached a team who achieved over 100 new lease signings within in year, earning recognition as a Chartwell President Club winner
- Coached and mentored a Retirement Living Consultant that resulted in their successful entry into Chartwell's Aspiring Leaders Program
- Succesfully managed a retirement home during the Covid-19 Pandemic with zero hospital admission or deaths
Languages
English
Full Professional
French
Limited Working
Certification
- Joint Health and Safety Committee Certification – Level 1 and 2: October 2022
- Mask Fit Testing Certificate: April 2021
- Ventilator Certification: April 2012
- Conversational French Course: 2016
- PICC Certification: 2012
- GPA Certificate: February 2011
- SFA/CPR Certificate: 2017
- St. Peter’s Feeding Certificate: September 2009
Timeline
General Manager
Chartwell McConnell Retirement Residence
08.2022 - 08.2025
Executive Director
Revera Heritage Lodge
01.2020 - 08.2022
Director of Health and Wellness
Revera Heritage Lodge
05.2018 - 01.2020
Registered Practical Nurse
St. Joseph’s Villa Complex Continuing Care Centre
07.2011 - 05.2018
Certificate of Pre-Health Science - undefined
St. Lawrence College
Ontario Secondary School Diploma - undefined
St. Joseph’s Secondary School
Registered Practical Nurse Program -
St. Lawrence College
Similar Profiles
Johanne GravelleJohanne Gravelle
BILINGUAL RECEPTIONIST at Chartwell McConnell Retirement ResidenceBILINGUAL RECEPTIONIST at Chartwell McConnell Retirement Residence
Khushbeer Kaur BalKhushbeer Kaur Bal
PSW at Chartwell Rogue Valley Retirement ResidencePSW at Chartwell Rogue Valley Retirement Residence
Roseline OgbokeRoseline Ogboke
CARE GIVER at Chartwell Tiffin Retirement ResidenceCARE GIVER at Chartwell Tiffin Retirement Residence
Kylie SheldonKylie Sheldon
Client Care Manager at Camden County Partnership for ChildrenClient Care Manager at Camden County Partnership for Children
Robert LannonRobert Lannon
Correctional Officer at Camden County Department of CorrectionsCorrectional Officer at Camden County Department of Corrections