Krista Ozmun
Saskatoon,Canada
Summary
Full-time office administration professional with proven multitasking abilities and a strong work ethic. Experienced in collaborating effectively with teams while achieving high productivity levels independently. Committed to continuous professional development and delivering measurable results.
Overview
15
15
years of professional experience
Work History
Registration Clerk
Saskatchewan Health Authority
Saskatoon, Canada
06.2018 - Current
- Verify patient information for accuracy and completeness during registration.
- Assist patients with inquiries regarding services and registration procedures.
- Manage appointment scheduling and maintain up-to-date records.
- Process patient registrations using electronic health record systems.
- Train new clerks on registration procedures and software usage effectively.
- Greet patients upon arrival and directed them to appropriate areas.
Home Care Scheduler
Prince Albert Parkland Health Region
Prince Albert, Canada
05.2014 - 07.2016
- Scheduled Continuing Care Aids and nursing staff for shifts and client visits.
Arranged new client services to ensure smooth transitions.
Replaced sick calls promptly to maintain staffing levels.
Reception & Office Assistant/Switchboard Operator
Prince Albert Parkland Health Region
Prince Albert, Canada
04.2013 - 12.2015
- Operated switchboard to efficiently direct incoming calls and inquiries.
Greeted Patients and directed them to appropriate department
Processed admissions, discharges, and transfers to maintain patient flow.
Operating Room Scheduler
Prince Albert Parkland Health Region
Prince Albert, Canada
01.2013 - 07.2015
- Organize and inform patients regarding upcoming surgery while preparing operating and procedure room slates.
- Assisted in training new staff on scheduling protocols and system navigation.
- Answered phone calls.
Health Records Clerk
Prince Albert Parkland Health Region
Prince Albert, Canada
02.2013 - 03.2013
- Efficiently entered data to maintain accurate records.
Assembled health record charts following standardized sorting protocols.
Enhanced organization of health records by refining collection procedures.
Systematically sorted and compiled health charts for streamlined access.
Medical Office Assistant
Prince Albert Medical Clinic
Prince Albert, Canada
11.2010 - 01.2013
- Coordinated client appointments to optimize scheduling efficiency.
Handled phone inquiries to provide timely assistance.
Assisted physicians with administrative tasks to enhance workflow.
Education
Medical Administration Diploma -
Academy of Learning
Prince Albert, SK01.2010
Graduated Grade 12 -
Carlton Comprehensive High school
Prince Albert, SK06.2007
Skills
- Patient registration and appointment scheduling
- Electronic health records management
- Data verification and accuracy
- Customer service excellence
- Problem solving and critical thinking
- Team training and development
- Typing proficiency
- Medical terminology
- Multitasking and prioritization skills
References
- April Brown, Manager of Registration Services, 306-655-6700
- Lindsey Kuemper, Assistant Manager of Registration Services, 306-655-1266
Timeline
Registration Clerk
Saskatchewan Health Authority
06.2018 - Current
Home Care Scheduler
Prince Albert Parkland Health Region
05.2014 - 07.2016
Reception & Office Assistant/Switchboard Operator
Prince Albert Parkland Health Region
04.2013 - 12.2015
Health Records Clerk
Prince Albert Parkland Health Region
02.2013 - 03.2013
Operating Room Scheduler
Prince Albert Parkland Health Region
01.2013 - 07.2015
Medical Office Assistant
Prince Albert Medical Clinic
11.2010 - 01.2013
Medical Administration Diploma -
Academy of Learning
Graduated Grade 12 -
Carlton Comprehensive High school