Krista Oliver

• Developed and implemented customized audit schedule for East Coast in alignment with organizational demands.
• Streamlined and optimized the Internal and External Audit Process
• Led the Internal and External Audit Process
• Successfully executed the regulatory audit process
• Evaluating organizational practices and identifying both satisfactory performance in meeting requirements as well as possibilities for advancement
• Maintained a leadership role as Quality Advisor, driving optimal performance and adherence to quality standards throughout the 2020/21 Subsea Project's riser replacement.
• Delivered temporary support for Sr Quality Advisor during absences.
• Served as HSE Advisor on a Response Management Team

• Generated leads to increase sales
• Achieved sales targets by effectively pitching products and services
• Developed quotes and proposals
• Maintained and nurtured positive relationships with current clientele
• Conducted research on organizations and individuals to discover new leads and potential markets
• Determined the purchasing preferences and requirements of potential clients through comprehensive analysis
• Effectively initiated contact with potential clients to foster relationships and arrange meetings.
• Planned and supervised various new marketing initiatives.
• Attended conferences, meetings, and industry events.

• Developed and implemented quality management systems to ensure compliance with customer requirements.
• Create, align, and implement an ISO 9001/API Q2 QMS system at the base.
• Demonstrated expertise in implementing and utilizing various functionalities of SAP including QM, MM, PM, SM, PLM, and BPM.
• Implemented, rolled out, and maintained an ISO 9001 QMS and are in the process of building an API Q2 QMS.
• Led supplier evaluation activities, including vendor selection, based on criteria such as cost effectiveness and delivery times.
• Global qualification of local suppliers to internal standards, thus ensuring compliance with the Atlantic Accord.
• Managed customer complaints, ensuring timely resolution and implementing changes to prevent recurrence.
• Managed the transfer of custody of Client Projects (turnover)
• Managed team of inspectors to ensure adherence to product requirements.
• Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
• Created and managed budgets for travel, training, and team-building activities.
• Conducted training sessions for employees on quality assurance processes, techniques, and tools.
• Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
• Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
• Provided technical guidance to enhance quality control measures and optimize operations, and developed SOPs outlining quality control policies and procedures.
• Analyzed customer feedback data to identify potential areas of improvement within the product life cycle process.
• Ensured conformity of engineering change requests with established quality standards.
• Established procedures for inspection and testing of incoming materials, components, and products prior to shipment.
• Identified root causes for defects by analyzing statistical data from test results, customer feedback, and other sources.
• Maintained records related to product inspections, tests, calibrations, and other quality control activities in accordance with applicable regulations.
• Investigated customer complaints regarding product quality issues and developed strategies for resolution.
• Prepared reports summarizing findings from inspections, tests, investigations, and other QA activities for senior management review.
• Created KPIs related to process performance metrics, such as defect rate and scrap rate.
• Provided leadership in developing best practices for continuous improvement initiatives across all departments.
• Evaluated existing processes using lean principles, such as Six Sigma and Kaizen methodologies.
• Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Delivered reports on quality control metrics to internal departments for analysis, as well as to outside vendors and contractors for consideration in new contracts.
• Analyzed quality data and metrics to identify trends, drive improvements, and support decision-making processes.

Technical and Quality Control.

• Very knowledgeable of Horizontal Subsea Completion, Invention and Work- Over Systems for on template and satellite type fields (also including Landing String Operations)
• Experienced with UWD-15 Wellheads and Rigid Lock Wellhead Systems.
• Arranged and oversaw NDT, blasting, painting, coatings, dips, bucking, load testing and pressure testing while accurately following FMC specs.
• Quality Reps at SIT's and FIT's.
• Performed various QC checks to ensure adherence to product quality requirements, including approval of onshore documentation for equipment usage during service production in the field.
• Collaboration with Engineering to ensure products are compliant with various regulations.
• (DNV, API 17D, 6A, ASME, etc)
• Advisor for Regulatory Compliance.
• Conducted quality inspections and approved release of incoming goods.

Quality Assurance.

• Implemented organizational changes aligning with ISO 9001 and FMC regulations.
• Managed FMC equipment handovers to clients.
• Facilitated supplier approval and led qualification audits while providing support for supplier development.
• Conducted internal audit procedures
• Managed and led TapRoot RCA investigations
• Managed the logging, monitoring, closing and trending of NCR's.
• Managed the maintenance and control of quality records and documents.
• Maintained regular communication with customers and corporate through monthly reporting.

HSE

• Revamped and reconstructed management systems to ensure compliance with OHSAS 18001 and FMC regulations.
• Performed thorough safety checks on all project sites.
• Performed risk assessments, conducted job safety analysis, and facilitated regular stand downs.
• Conducted training sessions to enhance employee skills.
• Ensured compliance with Provincial OHS Regulations.
• Generated monthly reports for clients and the corporate office.
• Led the coordination of Emergency Response Team training and assumed responsibility for managing the ERT process/procedure.

• Assist in program design for refurbishment of subsea equipment as well as programs for decompletion
• Management of equipment servicing for various jobs (completion, drilling, change out programs, etc)
• Management of proper paperwork and certification for various jobs
• Coordination action tracker with various product responsible groups
• Create, distribute, monitor, and track quotes to customers, including quotes from third-party vendors. Also, monitor the work performed and ensure quality assurance.
• Assisted in creating Variation Orders to contracts.
• Creating, maintaining and closing of Service Orders
• Management of services on equipment (preventative maintenance program)
• Preparation for invoicing
• Compiling and reviewing technical reports on equipment
• SAP and iMan proficient
• Updating drawings with Autocad
• Maintaining daily offshore costs and providing reports to customer
• Logistical background
• Attend weekly meeting with customer and third-party reps.

• Collaborated with Project Manager to address accounting challenges
• Generated detailed Client Reports on a Weekly, Monthly, and Close Out basis
• Managed the generation of service production orders, logs, and project planners.
• Managed and updated documentation of work task orders.
• Created detailed project plans, including timelines, resources and budgeting.