Krista Morgan
Cox’s Cove ,NL
Summary
Reliable Domestic Worker experienced in cleaning, laundry management, and meal preparation. Delivered efficient household maintenance through exceptional organization, time management, and adaptability. Managed diverse responsibilities, including child care and budget oversight, while maintaining a clean and well-organized home.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Domestic Worker
NL Health Services
Corner Brook
06.2009 - Current
- Cleaned patient rooms and common areas in healthcare facilities.
- Disinfected surfaces using infection control and housekeeping procedures.
- Changed linens and prepared beds for patient comfort.
- Restocked supplies in patient care and support areas.
- Assisted with laundry handling and linen distribution.
- Reported maintenance issues and unsafe conditions to supervisors.
- Followed privacy, safety, and sanitation standards throughout daily duties.
Fish Processor
Barry’s Seafood
Corner Brook, NL
10.2003 - 06.2009
- Filleted, trimmed, and skinned fish for daily production orders.
- Processed fish and seafood products following Barry's Seafood quality standards.
- Inspected seafood for freshness, contamination, and proper size.
- Packaged processed fish using labeled trays, bags, and cartons.
- Cleaned work areas, knives, and processing equipment after each shift.
- Followed food safety rules and sanitary handling procedures throughout production.
- Loaded finished seafood products for cold storage and shipment.
Call Center Representative
ICT
Corner Brook, NL
07.2000 - 06.2002
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Answered inbound calls for ICT customers using courteous phone etiquette.
- Routed customer inquiries to proper ICT departments and support teams.
- Explained ICT services, policies, and procedures to callers clearly.
- Handled complaints and resolved concerns with calm professional communication.
- Followed call scripts and company standards during every customer interaction.
Cashier
Dominion
Corner Brook, NL
04.1999 - 01.2000
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed Dominion customer purchases at register with accurate price scanning
- Balanced cash drawer and secured payments following Dominion front-end procedures
- Resolved register discrepancies and payment issues during busy sales periods
- Greeted Dominion shoppers and provided courteous checkout assistance
- Checked product prices and store promotions for correct checkout totals
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Refilled receipt paper and maintained clean cashier station appearance
- Assisted Dominion team members with bagging and front-end customer flow
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Line Operator
Velcro Canada
Brampton, Ontario
08.1997 - 02.1998
- Operated Velcro production line equipment for hook-and-loop manufacturing.
- Monitored product quality during coating, cutting, and finishing stages.
- Adjusted machine settings for line speed and material flow.
- Inspected finished rolls for defects, alignment, and consistency.
- Inspected finished products for defects before packaging them for shipment.
- Loaded raw materials and removed completed product from equipment.
- Recorded production data and shift observations on line logs.
- Recorded daily production data accurately into company database systems.
- Cleaned workstations and maintained safety standards across Velcro Canada operations.
- Maintained a clean and safe work environment by following all safety protocols.
- Trained new operators on line procedures and workplace practices.
- Coordinated with maintenance and supervisors to resolve equipment issues.
- Followed detailed instructions from supervisors when performing tasks on the line.
Education
Templeton Collegiate
Gillams , NLSkills
- Time management
- Problem solving and critical thinking
- Team work and Collaboration
- Adaptability
- Effective communication
Certification
First Aid & CPR/AED Level C
Criminal Records Screening Certificate & Vulnerable Sector Check
Timeline
Domestic Worker
NL Health Services
06.2009 - Current
Fish Processor
Barry’s Seafood
10.2003 - 06.2009
Call Center Representative
ICT
07.2000 - 06.2002
Cashier
Dominion
04.1999 - 01.2000
Line Operator
Velcro Canada
08.1997 - 02.1998
Templeton Collegiate