Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Krista Lee

Cranbrook,BC

Summary

Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

15
15
years of professional experience

Work History

Hairstylist

Chatters LTD
04.2021 - 06.2023
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Organized sales area and work station to showcase products and boost sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

East Kootenay Hair Artistry

Myself
03.2008 - 05.2020
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Distributed business cards outside of salon to generate new business.
  • Used social media platforms to promote salon and services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Increased revenue through effective customer service and inventory management.

Education

Diversity in The Workplace

Marcom
Toronto, ON
11.2023

Indigenous Canada
Calgary, AB
11.2023

Ontario Human Rights Commission
Ontario
11.2023

Associate of Arts - Cosmetology Studies

Kootenay School of Hairdressing
Cranbrook, BC
07.2004

High School Diploma -

College of The Rockies
Cranbrook BC
07.2002

Skills

  • Cosmetology
  • Customer Consultation
  • Relationship Building and Management
  • Color Corrections
  • Marketing Familiarity
  • Business Management
  • Appointment Coordination
  • Networking Expertise
  • Quick Learner
  • Detail-Orientated
  • Sales Expertise

Accomplishments

    WHIMIS, CPR level 1, Transportation endorsement, Serving it right certification.

Timeline

Hairstylist

Chatters LTD
04.2021 - 06.2023

East Kootenay Hair Artistry

Myself
03.2008 - 05.2020

Diversity in The Workplace

Marcom

Indigenous Canada

Ontario Human Rights Commission

Associate of Arts - Cosmetology Studies

Kootenay School of Hairdressing

High School Diploma -

College of The Rockies

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Krista Lee