Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
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Krista Lavoie

Krista Lavoie

Langford,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Manager of Operations - Government House

Ministry Of Finance
07.2022 - Current
  • Ensure that relevant building maintenance, repairs and services are completed efficiently, on time and on budget
  • Manage all stakeholders
  • Communicate clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.

Volunteer Liaison - Government House

MINISTRY OF FINANCE
04.2021 - 07.2022
  • Key accountabilities included building, enhancing, and promoting positive and healthy relationships where all parties can work together in achieving their common goals
  • Supported development and delivery of Governance manual, Standards of Conduct, and Emergency Policies and Procedures.
  • Collaborated with other departments to maximize impact of volunteer efforts.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Coordinated and implemented special events for volunteer service appreciation.
  • Interceded between employees during arguments and diffused tense situations.
  • Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.

Operations Manager

PARKINSON WELLNESS PROJECT
09.2018 - 11.2020
  • Aided in the design and delivery of all programs for the Parkinson Community, including outreach support
  • Constructed and implemented policies and operating procedures
  • Developed, implemented and continually updated the COVID health and safety plan
  • Daily supervision of center operations, equipment maintenance and budget management.
  • Trained, coached and mentored staff to support smooth adoption of new Parkinson fitness program.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Fitness Programmer

YM/YWCA
01.2014 - 08.2020
  • Responsible for onboarding all new staff and volunteers to the YMCA;s fitness program, ensuring each individual aligned with and supported the Y’s mission and core values
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted in developing community outreach programs and events to foster and promote positive relationships with members of the community
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.

Naval Reservist

NATIONAL DEFENCE
12.2000 - 05.2015
  • Was the Harassment and Ethics Advisor representative for the Ships Company
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Organized monthly sports and fitness events
  • Responsible for all new recruits and prepared them for entry into Basic Training
  • Coordinated monthly one-on-one performance reviews and helped to develop and assert service members annual performance goals.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor of Arts - Interdisciplinary Studies

Royal Roads University
Victoria, BC

Diploma - Child and Youth Care Counselling

Mount Royal University
Calgary, AB

Skills

  • Fitness Center Management
  • Customer Relationship Management
  • Performance Evaluations
  • Issue and Conflict Resolution
  • Staff Training
  • Program Reviews

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Certified Group Fitness Instructor
  • English as a Second Language Training
  • Indigenous Cultural Safety Training
  • Standard first aid and CPR level C

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager of Operations - Government House

Ministry Of Finance
07.2022 - Current

Volunteer Liaison - Government House

MINISTRY OF FINANCE
04.2021 - 07.2022

Operations Manager

PARKINSON WELLNESS PROJECT
09.2018 - 11.2020

Fitness Programmer

YM/YWCA
01.2014 - 08.2020

Naval Reservist

NATIONAL DEFENCE
12.2000 - 05.2015

Bachelor of Arts - Interdisciplinary Studies

Royal Roads University

Diploma - Child and Youth Care Counselling

Mount Royal University

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Krista Lavoie