Accounts Receivable Specialist with 17 years of experience managing invoicing, collections, payment application, and reconciliations in high-volume environments. Proven ability to maintain accurate financial records, resolve discrepancies, and support month-end close while improving processes and ensuring timely cash flow.
Overview
18
18
years of professional experience
Work History
LIFE360 Administrator
New Wealth Advisors Club
Irvine
06.2024 - 03.2026
Managed 50–75+ daily communications (calls, emails, texts), improving response times and member engagement
Maintained accurate CRM (Follow Up Boss) for all members, tracking progress, commitments, and activity to support retention and accountability
Coordinated multi-calendar scheduling for meetings, onboarding, and events, ensuring seamless execution and zero missed commitments
Tracked onboarding, payments, and event participation, improving visibility and operational consistency
Implemented process improvements that streamlined workflows, enhanced communication, and reduced inefficiencies
Partnered with leadership and members to resolve issues and strengthen accountability, improving overall member experience
Acted as cross-functional liaison, improving communication flow and team alignment across departments
Built and maintained a centralized contact database, increasing communication speed and accuracy
Office Manager / Accounting Operations
Lucky Aire Inc.
Cerritos
03.2008 - 12.2025
Managed full-cycle Accounts Receivable for a small business with 200+ customer accounts, processing ~1,000 invoices annually (~80+ per month) across invoicing, collections, and reconciliations
Monitored AR aging and collections, reducing past-due balances and improving on-time payment consistency
Reconciled bank accounts to 100% accuracy, supporting reliable month-end and year-end close
Built Excel-based tracking systems for sales tax and reporting, improving accuracy and saving manual processing time each month
Resolved billing discrepancies through direct customer and internal coordination, minimizing payment delays and supporting steady cash flow
Processed payroll for 5–10 employees and maintained compliant financial and employee records
Led annual workers’ compensation audits for 5–10 employees, ensuring accurate reporting and full compliance with audit requirements