Superb customer service skills with demonstrated sales ability; 10 years solid experience
Ability to multi-task in a fast-paced environment; easily learn new skills
Ability to analyze and solve problems in a constantly changing work environment
Strong organizational skills; attention to detail
Highly motivated and dependable
Smart Serve and Food Handler Certified
Experienced server with professional with strong leadership and relationship-building skills.
Overview
28
28
years of professional experience
Work History
Dietary Aide
Talbot Manor Retirement Home
04.2023 - Current
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Food and Beverage Server
Sunset Grill
08.2020 - Current
Greeted guests warmly to foster welcoming environment.
Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
Entered orders accurately to produce finalized checks and attain correct payments from guests.
Cleaned and set up tables to promptly seat guests and reduce wait times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Waitress
Wimpy's Diner
11.2017 - 09.2022
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Used cash registers and credit card machines to cash out customers, handling up to $[Number] in cash per event.
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Server
The Open Kitchen,St
01.2015 - 01.2017
Server
THE ROAD HOUSE
01.2009 - 01.2012
Sales Associate/Key Holder
Marks Work Warehouse
01.2006 - 01.2011
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Maintained customer satisfaction with quick and professional handling of product returns.
Server
LOREL'S RESTAURANT - St. Thomas, ON
01.2001 - 01.2005
Cashier
Independent Grocers
01.1997 - 12.1997
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Education
Food Handler Certificate - ELGIN ST. THOMAS PUBLIC HEALTH - undefined
2012
Smart Serve Re-Certify - ON LINE - undefined
2009
OSSD - undefined
HIGHLAND PARK SECONDARY SCHOOL
Ottawa, ON
1991
Skills
PUBLIC HEALTH
Team leadership
Self-motivated
Accomplishments
Greeted patrons and presented menus for breakfast, lunch and dinner.
Took food / beverage orders, advised of daily specials and made recommendations.