Krista Cotie
Greater Sudbury,ON
Summary
Proven leader in clinical settings, adept at enhancing patient outcomes and staff performance at Compass. Specializes in clinical leadership and adaptability, driving quality improvement and compliance oversight. Successfully fostered team collaboration, significantly reducing employee turnover. Expert in staff training and mentoring, ensuring high standards of care and operational excellence. Competent [Type] Clinical Supervisor with demonstrated understanding of services, programs and resources. Forward-thinking, resourceful and dedicated professional with excellent understanding of reporting, quality assurance, and training needs.
Overview
18
18
years of professional experience
Work History
Clinical Supervisor
Compass
04.2021 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Provided supervision to therapists in training, offering guidance and feedback on their professional development journey.
- Facilitate hiring of qualified [Department Name] personnel by interview applicants and making recommendations for employment.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Clinician
Compass
07.2018 - 04.2021
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Coordinated with external organizations such as schools or employers during return-to-work planning or academic accommodations process.
Program Manager - Ontario Autism Program
Child and Community Resources
01.2017 - 07.2018
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Participated in pilot tests and revised programs based on feedback and results.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Program Supervisor
Child and Community Resources
09.2015 - 01.2017
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Monitored program performance and outcomes for successful delivery of services.
Clinician -Lead Hand
Compass
07.2006 - 09.2015
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Maintained up-to-date knowledge on industry best practices, attending conferences and participating in continuing education opportunities.
- Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
- Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
- Provided supervision to interns and practicum students during their training rotations in the clinic setting.
Education
Child And Youth Worker Diploma -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON06.1999
Bachelor of Arts - Psychology
Laurentian University
Greater Sudbury, ON06.1998
Skills
- Clinical Leadership
- Training and mentoring
- Staff Supervision
- Compliance Oversight
- Quality Improvement
- Clinical Documentation
- Procedure Implementation
- Recruitment and retention
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
Languages
English
Full Professional
Additional Information
CPI Trainer
Solution Focused Based Therapy Trainer
Dialectical Behavior Therapy Trainer (in progress)
EMHW trained
Project Management trained
Timeline
Clinical Supervisor
Compass
04.2021 - Current
Clinician
Compass
07.2018 - 04.2021
Program Manager - Ontario Autism Program
Child and Community Resources
01.2017 - 07.2018
Program Supervisor
Child and Community Resources
09.2015 - 01.2017
Clinician -Lead Hand
Compass
07.2006 - 09.2015
Child And Youth Worker Diploma -
Cambrian College of Applied Arts And Technology
Bachelor of Arts - Psychology
Laurentian University
Similar Profiles
Braeden MadoreBraeden Madore
Communications Intern at CompassCommunications Intern at Compass
Tiffany S. HyattTiffany S. Hyatt
Caregiver, Special Needs at CompassCaregiver, Special Needs at Compass
Jarrod CurtisJarrod Curtis
Schools Engagement Manager at CompassSchools Engagement Manager at Compass
Porter Davis-WhatleyPorter Davis-Whatley
Unlicensed Real Estate Assistant at CompassUnlicensed Real Estate Assistant at Compass
Rahilkumar PatelRahilkumar Patel
Team Leader at DollaramaTeam Leader at Dollarama