Krista Cantwell
Fort McMurray,AB
Overview
19
19
years of professional experience
Work History
Homemaker
Stay At Home Mom
09.2013 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Assisted in organizing school events, fostering a positive school culture and community involvement.
- Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
- Participated actively in PTA meetings, advocating for student needs and contributing ideas for program improvements.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Service Advisor
Hertz Equipment Rental Corporation
10.2009 - 09.2013
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
Service Advisor
Cat The Rental Store
02.2005 - 09.2009
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Education
Human Services Certificate - Human Services
Nova Scotia Community College
Kentville, NSHigh School Diploma -
Nova Scotia Community College
Middleton, NSSkills
- Repairs Scheduling
- CRM Software
- Price Quoting
- Technical Support
- Customer Service
- Documentation And Reporting
- Computer Skills
- Quality Control
- Service Estimates
- Service Recommendations
- Clerical Support
- Cost Estimation
Languages
English
Native or Bilingual
Timeline
Homemaker
Stay At Home Mom
09.2013 - Current
Service Advisor
Hertz Equipment Rental Corporation
10.2009 - 09.2013
Service Advisor
Cat The Rental Store
02.2005 - 09.2009
Human Services Certificate - Human Services
Nova Scotia Community College
High School Diploma -
Nova Scotia Community College