Passionate individual who foster's a respectful, inclusive workplace culture, and build's positive relationships with staff, participants, service providers, and the community
Overview
11
11
years of professional experience
Work History
Secretary 1
COMMUNITY SERVICES
12.2023 - Current
Transcribe and format legal documents and letters from dictation and/or handwritten notes
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Improved office workflow by redesigning document submission process.
Managed filing system, entered data and completed other clerical tasks.
Identify and manage priorities, perform administrative duties, maintain the current case management system, and provide coverage for co-workers.
Membership Sales
YMCA LUNENBURG COUNTY
05.2023 - Current
Provide excellent service to members, assist with individual needs, and support YMCA’s mission and operations.
Utilized strong interpersonal skills to establish rapport with potential customers, fostering a welcoming environment conducive to membership sales.
Teacher Assistant
SOUTH SHORE REGIONAL SCHOOL BOARD
02.2017 - 12.2023
Support instructional efforts, tutor students, supervise in various settings, enforce policies, and assist students with special needs.
Responded to student needs and questions promptly.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Cultivated core values such as kindness, respect, compassion and integrity within students.
Mentored and tutored individual students needing additional help.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Child and Youth Counsellor
COMMUNITY SERVICES
08.2023 - 12.2023
Role modeling and advocating for children, creating recreational opportunities, participating in community outings, and collaborating with external professionals.
Transported and escorted clients between facilities, meetings, appointments and other activities.
Enhanced communication skills of clients by implementing innovative therapy techniques and activities.
Promoted a safe, inclusive environment where clients felt comfortable discussing sensitive topics without fear of judgment or stigma.
Increased family engagement in the therapeutic process through open communication, regular check-ins, and collaborative goal setting.
Accounting Associate
CLEARWATER FLEET
09.2013 - 03.2016
Verify, analyze, reconcile accounts, provide accounting support, maintain documents, process vendor payments, and coordinate vessel landings.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
Increased departmental organization by maintaining accurate records of financial transactions and creating detailed reports.
Skills
Customer Service
Verbal and written communication
Office Administration
Organization
Oral communication
Youth Engagement
Parent-Teacher Communication
Highlight of qualifications
Excellent computer skills using Microsoft Word, Excel, PowerPoint and other complex computer programs.
Demonstrates ability to communicate with staff and public with respect and confidentiality on all levels.
Excellent time-management skills being able to stay focused and prioritize tasks.
Can work positively as part of a team as well as independently.
Highly motivated, self-starter.
Always practice safe and ethical procedures within the workplace.
Able to complete work while sitting, standing for long periods, while maintaining physical and mental composure in an efficient and effective manner.
Education certification and personal development
Janes Norman College, Teacher Assistant Certification Program, 2020
St.John Ambulance, First Aid, 2023
NVCI, 2022
WHMIS, 2023
OHS, 2022
Inquiry Based Learning, 2023
Google Read Write, 2023
Diabetes, 2023
Schools Plus and Mental Health, 2022
Gender Inclusive Spaces, 2022
Sexual and Healthy Relationships for students with ASD with Anne Wentzell (PD), 2019
In-service Teaching and Learning Above the Line, 2018
Mental Health (PD), 2018
Intero-ception Presentation with Kelly Mahler (PD), 2017
South Shore Regional School Board, Certificate Casual Teaching Assistant, 2017
South Shore Regional School Board, Criminal Record Check and Child Abuse Registry, 2017
Universal Class Inc, Certificate Medical Terminology 101, 2013
Nova Scotia Community College, Business Administrative-Management Diploma, 2010
Park View Education Centre, High School Diploma, 2004
Community and volunteer involvement
Volunteer Parent for South Shore Regional School
Acted as part of the disaster management team for Canadian Red Cross.
Donate blood for Canadian Red Cross.
Canvassed for the Heart and Stroke foundation for 3 years.
Completing an Independent Study with the Sunrise Manor Convenience store, a Not for profit organization in the Halifax community. Developed a marketing and business plan with commitment to the client helping them with any of their needs or wants.
Personal goal
An individual who continuously demonstrates as a positive role model for peers encouraging their level of development. Able to problem solve and multi-task proficiently for assignments and projects that are required. Will always maintain a professional manner with respect to confidentiality of a client or individuals.