Personable and hardworking. I enjoy working with vulnerable populations, and finding solutions to any barriers. I am dedicated to making a difference in the lives of others.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fitness Instructor
City of Mission
Mission, BC
05.2023 - 08.2024
Provided first aid and emergency support in the event of injuries during training sessions.
Assessed clients' physical condition and health history through consultation, interview and physical assessment tests.
Conducted ongoing assessments of clients' abilities, strengths, weaknesses and limitations when necessary.
Built and established lasting relationships using encouragement and personal support.
Conducted one-on-one training sessions to meet clients' specific health and fitness objectives.
Registration Clerk Receptionist
City of Mission
Mission, British Columbia
04.2021 - 08.2022
Verified submission of all necessary documents
Managed compliance with parenting agreements while ensuring safe pick-up procedures.
Welcomed patients to facility and assisted with registration sign-in process.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Performed data entry tasks into various computer systems accurately and promptly.
Personal Trainer/Group Fitness Instructor
Fitness Edge
Maple Ridge, British Columbia
10.2014 - 07.2021
Assisted clients with developing reasonable diets and nutritional guidelines.
Provided instructions in proper form, technique, and safety when performing exercises.
Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Observed participants during classes, watching for issues and incorrect techniques.
Developed and monitored personal training program for staff members.
Designed personal training programs that addressed specific injuries and health problems.
Bylaw Enforcement Clerk
City of Maple Ridge
Maple Ridge, British Columbia
07.2015 - 12.2018
Reviewed, provided documentation, and issued dog licensing
Reviewed business license applications, took payments and set up appropriate inspections
Issued warnings or citations for non-compliance with applicable laws or regulations.
Investigated complaints of alleged violations of municipal bylaws.
Cultivated relationships with residents within assigned areas through outreach programs.
Collaborated closely with other law enforcement agencies on joint investigations.
Maintained updated knowledge through continuing education and advanced training.
Registration Clerk Receptionist
City of Richmond
Richmond, BC
12.2010 - 03.2016
Maintained an organized filing system of confidential client information in accordance with company policy.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Exceeded customer satisfaction by finding creative solutions to problems.
Registration for programs
Program Assistant II
City of Vancouver
Vancouver, BC
04.2014 - 10.2015
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Set-up & Took-down for classes and events
Ensured programs ran smoothly, and assisted where necessary.
Assisted with set up for social events and food deliveries.
Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
Produced well-written, comprehensive reports and documents.
Group Fitness & Weight Room Attendant
Richmond Community Asssociations
Richmond, BC
01.2014 - 10.2015
Motivated clients to reach their personal best by providing positive reinforcement.
Communicated with clients to determine goals and performed client assessments.
coordinated and created fitness programs tailored to specific goals
Provided first aid services when necessary according to established procedures.
Education
Child & youth care diploma - Child And Youth Care Diploma
Douglas College
New Westminster, None
06-2027
Some College (No Degree) - Recreational Leadership
Langara College
Vancouver, None
06-2015
High School Diploma -
JN Burnett Secondary
Richmond, BC
06-2007
Skills
Conflict resolution skills
Group fitness
Administrative duties
Calm under pressure
Excellent communication
Problem resolution
First Aid/CPR
Teamwork and collaboration
Clerical support
Critical thinking and decision making
Certification
Group Fitness Certificate, with some specialty certificates.
U-Rock aware for exceptional community involvement
4 years experience with coaching and steering, for youth dragonboat teams
References
References available upon request.
Timeline
Fitness Instructor
City of Mission
05.2023 - 08.2024
Registration Clerk Receptionist
City of Mission
04.2021 - 08.2022
Bylaw Enforcement Clerk
City of Maple Ridge
07.2015 - 12.2018
Personal Trainer/Group Fitness Instructor
Fitness Edge
10.2014 - 07.2021
Program Assistant II
City of Vancouver
04.2014 - 10.2015
Group Fitness & Weight Room Attendant
Richmond Community Asssociations
01.2014 - 10.2015
Registration Clerk Receptionist
City of Richmond
12.2010 - 03.2016
Child & youth care diploma - Child And Youth Care Diploma
Douglas College
Some College (No Degree) - Recreational Leadership