Krista Abt
Ponoka,AB
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
8
8
years of professional experience
Work History
Receptionist
GP Glass & Windshields Ltd.
05.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Counter Clerk
Reddi Mart Ponoka
02.2020 - 09.2022
- Processed cash, check and credit card payments.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Waitress
Old Iron Horse Ponoka
01.2020 - 01.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Worker
Shell Gas Station
09.2017 - 10.2018
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
Worker
Pizza Hut
11.2015 - 12.2017
- Worked fast to complete tasks and meet daily deadlines.
Education
No Degree - Office Administration
Red Deer College
Red Deer, AB05.2019
High School Diploma -
Mamawi Atosketan Native School
Ponoka, AB06.2017
Skills
- Calendar Management
- Information Retrieval
- PC Proficiency
- Document Control
- Patient Appointment Management
- Organization and Efficiency
- Answer Telephone Calls
- Manage Files
- Call Transfers
- Call Answering and Routing
- Office Administration
- Appointment Booking
Timeline
Receptionist
GP Glass & Windshields Ltd.
05.2020 - Current
Counter Clerk
Reddi Mart Ponoka
02.2020 - 09.2022
Waitress
Old Iron Horse Ponoka
01.2020 - 01.2022
Worker
Shell Gas Station
09.2017 - 10.2018
Worker
Pizza Hut
11.2015 - 12.2017
No Degree - Office Administration
Red Deer College
High School Diploma -
Mamawi Atosketan Native School
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