Krissy Moreland
Kingston,ON
Summary
Resourceful Assistant Apartment Manager recognized for high productivity levels and efficient task completion. Skilled in tenant relations, property maintenance coordination, and lease administration. Excel at communication, problem-solving, and organizational abilities to enhance operational efficiency in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Assistant Apartment Manager
Homestead
Kingston, Ontario
10.2017 - 08.2023
- Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
- Processed rental payments from tenants in a timely manner.
- Negotiated lease terms with prospective tenants.
- Advised tenants on their rights under state landlord and tenant law.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Maintained positive relationships with existing tenants by providing excellent customer service.
- Oversaw daily operations, maintenance, and administration of various properties.
- Conducted regular apartment inspections for quality assurance.
- Worked along side and coordinated with cleaning and maintenance staff to ensure apartments were ready for new tenants on time.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Maintained building's accounts by collecting rent and utility payments.
- Managed tenant move-ins, move-outs, and evictions according to applicable laws and regulations.
Post Construction Cleaner
Becklyn Cleaning
Kingston , Ont
08.2015 - 09.2017
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Followed company uniform, performance and security policies with every job.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Notified managers of repair needs or additions to building operating systems.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Cleaned every apartment following the standards of each 116 units or more including common areas in every project until it's completion date
Construction Safety Administration Assistant
Start Safe
Kingston, Ontario
01.2010 - 03.2012
- Pleasantly welcomed clients and trainees, answered phone calls, and maintained front reception desk.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Monitored, evaluated and recorded training activities
- Documented all training activities including attendance records, feedback forms, surveys.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Conducted regular training sessions for new employees on proper safety protocols related to working in an construction site
- Assessed company operations for compliance with safety standards.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Education
High School Diploma -
KCVI
Kingston, ON07-2002
Some College (No Degree) - Business Administration And Management
Academy of Learning Career College
Kingston, ONSkills
- Good administration skills
- Basic knowledge of business building maintenance
- Practices Policy enforcement
- Property management skills
- Goal oriented
- Strong communication skills
- Adapts well to any new environment
- Reliable and organized
- Multitasking capacity
- Attention to detail
- Active listener
- Excellent knowledge in all Microsoft Office platform
Timeline
Assistant Apartment Manager
Homestead
10.2017 - 08.2023
Post Construction Cleaner
Becklyn Cleaning
08.2015 - 09.2017
Construction Safety Administration Assistant
Start Safe
01.2010 - 03.2012
High School Diploma -
KCVI
Some College (No Degree) - Business Administration And Management
Academy of Learning Career College