Krissie Pavlich
Oceanside
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lifestyle Enrichment Assistant
Glenbrook
Carlsbad
02.2024 - 12.2024
- Organized and implemented activities to meet the individual needs of each resident.
- Documented progress notes regarding participant's involvement in recreational programming.
- Monitored safety and cleanliness during activities.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Communicated regularly with family members about their loved ones' progress in recreational programming.
- Provided emotional support when necessary during recreational activities.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Encouraged residents to participate in leisure activities according to their abilities.
- Helped residents participate in activities with basic and advanced mobility support.
General Manager of Operations
Marriott
Temecula
03.2005 - 08.2014
- Resolved escalated customer service issues in a timely manner.
- Identified cost savings initiatives that could be implemented across all departments.
- Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Developed and implemented operational policies and procedures to improve efficiency.
- Ensured compliance with safety guidelines by regularly inspecting work areas.
- Implemented strategies for improving customer experience through enhanced product offerings or improved service delivery.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Created and managed annual operating budget for the department.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Oversaw financial management, budget management, accounting and payroll activities.
Education
High School Diploma -
Victor Valley College
Victorville, CA06-1998
Some College (No Degree) -
Glendale Community College
Glendale, CASome College (No Degree) -
Las Vegas Community College
Las Vegas, NVSkills
- Activity planning
- Progress documentation
- Safety monitoring
- Team collaboration
- Emotional support
- Multitasking and organization
- Attention to detail
- Driven
- Thrive in busy environments
- Multitasker
Certification
- Marriott General Manager Certified
- Serve Safe Certified
- CPR Certified
Affiliations
- Tennis
- Gardening
- Running
- Music
- Hiking
- Arts and Crafts
Timeline
Lifestyle Enrichment Assistant
Glenbrook
02.2024 - 12.2024
General Manager of Operations
Marriott
03.2005 - 08.2014
High School Diploma -
Victor Valley College
Some College (No Degree) -
Glendale Community College
Some College (No Degree) -
Las Vegas Community College