Krissia Contreras
Bell Gardens
Summary
Healthcare Coordinator with over 4 years of experience caring for patients through regular checkups, medication, exams and lifestyle interviews. Documented changes in patient's health throughout care and noted any concerning changes in condition. Recommended and referred patients to other specialized healthcare providers depending on condition.
Dedicated and focused candidate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Overview
5
5
years of professional experience
Work History
Regal Medical Group Coordinator
Advantage Wound Care
08.2019 - Current
- Monitored calendar and schedule and set up meetings and appointments.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Scheduled and coordinated medical appointments.
Operations Clerk
Alliance College Ready Middle Academy #4
02.2018 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Responded to inquiries from callers seeking information.
- Screened visitors and issued badges to maintain safety and security.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
Education
Associate of Science -
Long Beach City College
Long Beach, CA06.2024
High School Diploma -
Nimitz Senior High School
Houston, TX06.2012
Skills
- Bilingual
- HIPAA Guidelines
- Manage Records
- Creative Thinking
- Patient Intakes
- Train Employees
- Telephone Skills
- Customer Inquiries
- Problem Resolution
- Customer Experience
Languages
Spanish
Native or Bilingual
Timeline
Regal Medical Group Coordinator
Advantage Wound Care
08.2019 - Current
Operations Clerk
Alliance College Ready Middle Academy #4
02.2018 - 06.2019
Associate of Science -
Long Beach City College
High School Diploma -
Nimitz Senior High School
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