Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Krisia Jacob

Mississauga,ON

Summary

Proven professional with a strong background in administrative and customer service roles, notably at Watsons Personal Care Store. Excelled in workflow management and Microsoft Office Suite, enhancing office efficiency and customer satisfaction. Demonstrated adaptability and professionalism, significantly contributing to team cohesion and operational improvements. Achieved a notable increase in transaction accuracy and productivity.

Overview

2019
2019
years of professional experience

Work History

Secretary

Private Residence
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Improved office workflow by redesigning document submission process.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Performed research to collect and record industry data.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Cashier

Watsons Personal Care Store
11.2017 - 05.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.

Education

Bachelor Of Science In Business Aministration - Financial Management

Saint Louis University
Baguio City, Philippines
05.2016

Skills

  • Verbal and written communication
  • Microsoft Office Suite
  • Adaptability
  • Inventory Control
  • Workflow Management
  • Professionalism
  • Record-keeping
  • Team building
  • Reliability
  • Multitasking
  • Excel spreadsheets

Languages

English
Professional Working

Timeline

Cashier

Watsons Personal Care Store
11.2017 - 05.2018

Secretary

Private Residence

Bachelor Of Science In Business Aministration - Financial Management

Saint Louis University

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Krisia Jacob