KRISHNAPRIYA VASANTHA
Greater Sudbury
Summary
Detail-oriented and highly organized professional with 7+ years of experience in office administration, client relations, sales, and marketing support. Proven ability to manage day-to-day office functions, coordinate cross-functional teams, maintain records, support billing processes, and enhance operational efficiency. Adept in Microsoft Office, CRM tools, and social media platforms, with a strong ability to multitask and communicate effectively in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Store Associate
TJX Companies (Marshalls)
05.2023 - 03.2025
- Delivered outstanding customer service and support in a fast-paced retail environment.
- Assisted with inventory tracking, merchandising, and supply restocking.
- Handled daily operational tasks including POS and customer queries.
Client Service Lead
Air Asia India (AIX Connect)
10.2019 - 02.2023
- Managed a team and ensured smooth front-line operations and client satisfaction.
- Maintained detailed reports, customer records, and daily operational logs.
- Assisted in invoicing, client communication, and resolving customer concerns efficiently.
- Monitored team productivity and implemented improvements to meet KPIs.
Marketing Assistant
Bradford Aviation Academy
09.2018 - 08.2019
- Supported marketing campaigns across digital and traditional platforms.
- Created and updated promotional content for website and social media.
- Organized client outreach activities and tracked leads using CRM tools.
- Helped maintain organized records for student admissions and marketing ROI.
Education
Post-Graduate Diploma - IT Business Analysis
Cambrian College
Greater Sudbury, ON02.2025
Post-Graduate Diploma - Organization Management
Cambrian College
Greater Sudbury, ON12.2024
Bachelor of Commerce - Finance
Maharani Lakshmi Ammanni College for Women
01.2019
Skills
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- CRM Tools: Salesforce, HubSpot
- Inventory & Data Management
- Google Workspace, Canva (for social media)
LANGUAGES
English – Professional Proficiency
Hindi – Native
French – Basic (improving)
Accomplishments
- “Highest Sales Achiever” – Air Asia India
- Recognized for exceptional client service and attention to detail
- Passionate about office operations, business process improvement, and CRM optimization
Timeline
Store Associate
TJX Companies (Marshalls)
05.2023 - 03.2025
Client Service Lead
Air Asia India (AIX Connect)
10.2019 - 02.2023
Marketing Assistant
Bradford Aviation Academy
09.2018 - 08.2019
Post-Graduate Diploma - Organization Management
Cambrian College
Bachelor of Commerce - Finance
Maharani Lakshmi Ammanni College for Women
Post-Graduate Diploma - IT Business Analysis
Cambrian College
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