Krishnan Santhosh
Cornwall,PE
Summary
Dedicated and efficient professional with a proven track record of hard work and reliability. Possessing strong work ethic and attention to detail, I consistently strive for excellence in all tasks assigned. Seeking a full-time seasonal position where I can apply my skills and contribute positively to the team's success. With a proactive approach and willingness to go the extra mile, I am ready to take on new challenges and make a meaningful impact in a seasonal role.
Overview
5
5
years of professional experience
Work History
Team Leader
A&w Restaurants
12.2020 - 03.2024
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined operations for increased efficiency by implementing new scheduling and inventory management systems.
Retail Customer Service Associate
Walmart
12.2021 - 01.2024
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Project Manager
Centennial College
12.2019 - 03.2020
- Team Management: Build and lead a project team, including assigning roles and responsibilities, facilitating communication, and promoting collaboration
- Scope and Change Management: Monitor and control project scope to ensure alignment with the defined objectives
- Provide guidance, support, and motivation to team members throughout the project lifecycle
- Assess and manage changes, including evaluating their impact, obtaining approvals, and adjusting the project plan as necessary.
Operations and Event Supervisor
Centennial College
01.2019 - 12.2019
- Spearheaded community event center's online presence, mobilized public relations and social media initiatives and upgraded event communications 100+ potential attendees.
- Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue number 35%.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 10 team members and volunteers.
- Deployed solid digital marketing expertise and enlisted event technology experts to create innovative events and programs.
- Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
Education
Ontario College Diploma - ENERGY SYSTEMS ENGINEERING TECHNICIAN
Centennial College of Applied Arts And Technology
Scarborough, ON03.2020
Skills
- Verbal and Written Communication
- Team Supervision
- Customer Service
- Time Management
- Food handling
- Equipment Operation
Additional Information
Volunteering Experiences
Event Services Supervisor - Canada Winter Games(2023), Prince Edward Island
Languages
English
Professional Working
Timeline
Retail Customer Service Associate
Walmart
12.2021 - 01.2024
Team Leader
A&w Restaurants
12.2020 - 03.2024
Project Manager
Centennial College
12.2019 - 03.2020
Operations and Event Supervisor
Centennial College
01.2019 - 12.2019
Ontario College Diploma - ENERGY SYSTEMS ENGINEERING TECHNICIAN
Centennial College of Applied Arts And Technology
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