Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krishnakumar Bangaru

Kitchener,Canada

Summary

. Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

K2B studios
Scarborough, ON
11.2022 - 03.2024

· Recruit recent graduates and manage the talent pool inventory for potential hires.

· Coordinate with employees on start dates, duties, and responsibilities to ensure smooth operations.

· Address concerns and issues raised by students and parents, fostering a positive environment.

· Assist in preparing the studio’s operating budget and maintain inventory and budgetary controls.

· Advertise and market dance classes and events to attract new students.

· Conduct analysis of studio operations related to budgeting, contracts, and project planning for events.

· Supervise records of management staff and ensure office organization and proper document handling.

· Liaise with clients to understand event requirements, performance expectations, and logistics.

· Collect and screen job applications, interviewing candidates for both dance instructors and administrative positions.

· Oversee and coordinate the studio’s administrative processes, scheduling classes for students and instructors, ensuring continuous improvement of procedures.

· Manage administrative tasks related to student enrolments, registrations, and communication within the studio.

· Administer policies and procedures related to the release of student records in accordance with privacy regulations.

· Establish work priorities, delegate tasks to administrative staff, and ensure deadlines are met while maintaining consistency for events and dance performances in events.

· Coordinate and plan office services such as studio space, equipment, supplies, forms, and asset management.

· Collect and compile data to prepare regular reports, promotional materials, digital marketing and studio correspondence.

Administrative Assistant

Liberty Consulting Canada Inc
Mississauga, Ontario
07.2022 - 12.2022



- Office Operations Management: Oversee day-to-day office operations, ensuring efficiency in administrative processes and implementation of best practices.
- Client Coordination: Serve as the primary point of contact for clients, understanding their hiring needs, providing updates on job placements, and ensuring client satisfaction.
- Candidate Recruitment Support: Assist with job postings, screen resumes, schedule interviews, and maintain a database of qualified candidates.
- Document Management: Ensure proper handling, filing, and organization of client and candidate records, adhering to data privacy regulations.
- Scheduling and Coordination: Coordinate interviews, meetings, and candidate placement timelines between clients and job seekers.
- Onboarding Support: Assist clients with the onboarding process for new hires, including preparing documentation and ensuring compliance with company policies.
- Advertising & Marketing: Create and manage marketing materials to promote job openings, consulting services, and the company's brand.
- Payroll & Billing Support: Assist in the preparation of invoices, payroll, and other financial documents related to client services.

Supervisor

South street Burger
10.2021 - 07.2022

- Staff Supervision & Training: Oversee and manage daily operations, supervise team members, and ensure they adhere to company standards and policies. Provide training, coaching, and support to new and existing staff.
Customer Service: Ensure high levels of customer satisfaction by addressing customer concerns, handling complaints, and ensuring service is fast and friendly.
- Shift Management: Schedule shifts, assign duties to staff, and ensure the smooth flow of operations during peak and off-peak hours.
- Quality Control: Monitor food preparation and ensure all items meet quality standards, including taste, appearance, and hygiene requirements.
- Inventory Management: Manage stock levels, conduct inventory checks, and ensure necessary supplies and ingredients are available for smooth operations.
- Health & Safety Compliance: Ensure the team follows health, safety, and sanitation guidelines, and maintain a clean and safe work environment at all times.
- Cash Handling & Register Management: Oversee cash transactions, ensure the accuracy of register balances, and handle cash deposits as required.
- Opening & Closing Procedures: Oversee opening and closing procedures, including cash reconciliation, cleaning duties, and security checks.
- Team Motivation: Foster a positive and motivating work environment to improve team morale and performance, ensuring high productivity and customer service standards.
- Reporting: Provide reports to management regarding daily sales, staff performance, inventory levels, and any operational issues.
- Problem Solving: Resolve operational issues, customer complaints, and employee concerns in a timely and professional manner.
- Promotions & Up-sells: Ensure staff are aware of current promotions and upsell products to increase sales and meet company targets.

Business Analyst

ProTeam Software Solutions Pvt Ltd
12.2014 - 02.2016
  • Client & Stakeholder Communication: Serve as a bridge between clients, product managers, and development teams, ensuring expectations are aligned and that the project stays on track throughout the development lifecycle.
  • Process Mapping & Workflow Analysis: Analyze and map current business processes and workflows within clients' retail or hospitality environments, identifying areas where POS software can drive efficiencies or improve user experience.
  • Data Analysis & Reporting: Monitor POS system usage, transaction data, and performance metrics to generate reports that provide insights into system performance, sales trends, and user behavior, helping guide future product improvements.
  • Training & Support: Assist in the development of user documentation, training materials, and user guides. Support client onboarding and provide training on how to maximize the POS software’s features.
  • Issue Resolution & Continuous Improvement: Identify operational issues or inefficiencies in the POS system and collaborate with development teams to recommend improvements, bug fixes, or feature enhancements.
  • Market & Competitive Research: Conduct research on the latest trends in the POS industry, such as mobile payments, cloud-based systems, and security features, ensuring the software remains competitive and aligned with industry best practices.
  • Compliance & Security: Ensure that the POS software meets all relevant regulatory requirements (e.g., PCI compliance for payment processing) and adheres to best practices in data security and privacy.
  • Customer Satisfaction & Feedback Loop: Gather client feedback post-implementation, monitor customer satisfaction levels, and provide recommendations for product adjustments to improve client retention and system effectiveness.
  • Project Management Support: Collaborate with project managers to track project timelines, deliverables, and ensure that requirements are met within agreed-upon deadlines.

Business Analyst

Radiant Security Solutions
12.2008 - 11.2014
  • Requirements Gathering & Analysis: Work closely with stakeholders (game designers, developers, marketing, and management) to gather business requirements and translate them into functional specifications for gaming projects.
  • Market Research: Conduct market research to analyze gaming industry trends, competitor products, and consumer behavior, providing insights that guide game development and marketing strategies.
  • Data Analysis & Reporting: Analyze player data, game metrics, and financial performance to identify trends, measure success, and generate actionable insights for product and business decisions.
  • Process Optimization: Identify and recommend improvements in business processes, workflows, and game development pipelines to enhance efficiency, reduce costs, and improve product quality.
  • Game Performance Evaluation: Evaluate in-game data and performance metrics, such as player retention, engagement, monetization, and user acquisition, to inform decisions on game updates, features, and overall strategy.
  • Collaborative Problem Solving: Work with cross-functional teams to identify and address challenges in gameplay, user experience, and monetization models, contributing to solutions that align with business objectives.
  • Project Management Support: Assist in project planning, scheduling, and tracking progress, ensuring game development milestones are met and potential roadblocks are proactively addressed.

Education

PG. Dip - GBM

Conestoga

B.Tech - IT

Anna University
Chennai

Skills

  • Operations
  • Training
  • Hiring
  • Document analysis
  • Tax compliance
  • Scheudle Meeting
  • Orienation
  • Presentation
  • Ms word
  • Ms Excel
  • MS Powerpoint
  • Operations Management
  • Event Coordination
  • Scheduling
  • Office Supply Management
  • Human Resources
  • Meeting Coordination
  • Staff Management
  • Administrative Support
  • Meeting planning
  • Office Administration

Timeline

Administrative Assistant

K2B studios
11.2022 - 03.2024

Administrative Assistant

Liberty Consulting Canada Inc
07.2022 - 12.2022

Supervisor

South street Burger
10.2021 - 07.2022

Business Analyst

ProTeam Software Solutions Pvt Ltd
12.2014 - 02.2016

Business Analyst

Radiant Security Solutions
12.2008 - 11.2014

PG. Dip - GBM

Conestoga

B.Tech - IT

Anna University
Krishnakumar Bangaru