KRISHNA TIRUNAGARI

1Key Responsibilities

• Epics, features and User stories and tasks creation in JIRA
• Document creation in confluence and link the corresponding epics and user stories
• Collaborated with cross-functional team of developers and designers in utilizing Agile/Scrum methodologies to deliver requirements for Epics within a tight deadline.
• Conducted multiple JAD sessions to synchronize different stakeholders on their objectives and gathered requirements.
• Understand the functional behavior of existing legacy mainframe applications and performed mapping of data elements
• Root cause analysis and resolution of production issues
• Support QA, UAT team by reviewing the test plan and test cases and provide sign off

Key Accomplishments:

• Identified and analyzed around 5000 pharmacy claims which were possible incorrectly paid for one of the client due to an issue in processing and provided the logic for the final amounts calculation.
• Successful delivery of work packages for the integration projects and ensure that functionality delivered on time, which enabled the clients on boarding on time with very few defects
• Created Software requirement specifications automated conversion process for cert to cert and group to group conversion, which involves the data conversion across multiple applications and strong collaboration was needed across business, Product and development teams.
• SME for all the file uploads and external web services related to Group and member enrolments
• Implementation of new client end to end .

Key Responsibilities

• Requirement capturing/gathering and gap identification
• Use Case Models and Use Cases and business cases
• Conducted multiple JAD sessions to synchronize different stakeholders on their objectives and gathered requirements.
• Contracts and Booklets generation – worked on Taxonomy, Metadata, embedding variables in paragraphs, versioning and Content Management
• Assist in the development of system test plan and System Integration Testing
• Root Cause Analysis and resolution of group system support tickets

Key Accomplishments :

• Optimized the business processes by identifying the opportunity areas, which helped the reduction of delays and cost benefits by automation of manual tasks using tools
• Designed a complex Acquire customer process in IBM case manager, which ensured proper tracking, automation and content management capabilities
• Resolved the Group system support ticket with alternate solution that helped to save money for client , where the initial estimate was 70k CAD ,finally the change was delivered in 15k CAD

Key Responsibilities

• Created data mapping documents between source and target DB’s
• Defined the transformation rules between source(Legacy) and target based on the Business requirements
• Performed high level testing to ensure that data is matching between source and target post ETL process (both Quantitatively and Qualitatively)
• Authored complex SQL queries to verify the data has migrated successfully from source to target databases.
• Authored business and transformation rules for the claim adjudication behavior based on the US state rules (related to Personal injury and Liability coverage amounts)
• Support QA, UAT team by reviewing the test plan and test cases and provide sign off

Key Responsibilities

• Capturing and analyzing the business requirements
• Assist in the development of system test plan, test cases and System Integration Testing
• Configure standing data for Wealth Management products
• Authored complex SQL queries to verify the data accuracy of data configured

Key Accomplishments:

• STAR of the quarter award for outstanding work across all projects in UK
• Nominated for the STAR of the year and was in top 10
• SME for Policy Admin System
• Created Software specifications for integration of Policy Administration System with all the external interfaces which ensured AXA UK launch the products on time to the market (especially the individual pension e-application from the agent portals )