Summary
Overview
Work History
Education
Professional Skill
Voluntary Services
Timeline
Generic

KRISHNA RAMANATHAN

Peterborough

Summary

  • Dedicated with multi-tasking in frequent busy settings.
  • Assessing guest needs and ensuring sufficient resources to maintain optimal guest service levels.
  • Especially skilled at timely conflict resolution strategies.
  • Keen understanding of guest expectations and customer service expectations.
  • Ability to work well in high-pressure situations.

Overview

2
2
years of professional experience

Work History

Crew Member

Tim Hortons


  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Worked front counter, drive-thru and other areas.

Care Assistant

Peterborough Retirement Residence
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
  • Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
  • Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Completed regular check-ins and progress report for each client.

Supervisor

Chithira Food Products
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Led major initiatives within the department that drove innovation or addressed critical business challenges.

Warehouse Supervisor

Neethi Hypermarket
08.2021 - 05.2022
  • Improved warehouse efficiency by implementing new inventory management systems and processes.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Customer Service Specialist Head Cashier

WIMBBIES RESTURANT
05.2020 - 05.2021
  • Enhanced customer satisfaction by efficiently managing cashier transactions and promptly addressing concerns.
  • Streamlined checkout process for quicker service, implementing effective cash handling procedures.
  • Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift.
  • Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
  • Provided exceptional support to fellow team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Handled complex situations involving dissatisfied customers professionally diffusing tension and ultimately retaining their loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Worked with floor team and managers to meet wide range of customer needs.

Kitchen Helper

Bombay bakes
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
  • Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
  • Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
  • Exhibited exceptional multitasking capabilities when working in a fast-paced environment, consistently completing tasks within designated timeframes.

Education

UG Diploma - Mental Health and Addiction worker

FLEMING COLLEGE

PLUS TWO - HUMANITIES (CORE SUBJECTS POLITICS & PSYCHOLOGY)

LBSM HSS AVITTATHUR
Kerala, India
03.2022

Professional Skill

  • Teamwork
  • Time management
  • Guest management
  • Problem solving
  • Leadership
  • Knowledge in cooking.
  • Microsoft office
  • Excel
  • Outlook


Voluntary Services

I HAVE AN EXPERIENCE VOLUNTARY SERVICES IN CARE HOMES in India

Timeline

Warehouse Supervisor

Neethi Hypermarket
08.2021 - 05.2022

Customer Service Specialist Head Cashier

WIMBBIES RESTURANT
05.2020 - 05.2021

Crew Member

Tim Hortons

Care Assistant

Peterborough Retirement Residence

Supervisor

Chithira Food Products

Kitchen Helper

Bombay bakes

UG Diploma - Mental Health and Addiction worker

FLEMING COLLEGE

PLUS TWO - HUMANITIES (CORE SUBJECTS POLITICS & PSYCHOLOGY)

LBSM HSS AVITTATHUR

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KRISHNA RAMANATHAN