Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteering
Languages
Websites
Timeline
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Krishna Patel

REGINA,SK

Summary

Friendly and detail-oriented professional with over 3 years of customer service experience and hands-on healthcare exposure as a Pharmacy Assistant. Skilled in front-line communication, data entry, and managing multiple priorities in fast-paced environments. Known for creating a welcoming, organized, and patient-focused experience while maintaining accuracy and professionalism.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Customer Service Representative

Rona
Regina, Saskatchewan
10.2022 - Current
  • Delivered friendly and professional customer service in high-volume retail environment
  • Assisted customers in person and over the phone with product inquiries and issue resolution
  • Performed accurate data entry, transaction processing, and order coordination
  • Managed multiple tasks simultaneously while maintaining strong attention to detail
  • Resolved customer concerns calmly and efficiently to maintain satisfaction
  • Supported daily operations including inventory coordination and store organization

Pharmacy Assistant

Pharmachoice (Full time)
Regina, Saskatchewan
02.2026 - 04.2026
  • Process prescriptions using Kroll with strong attention to detail and accuracy
  • Prepare medications using vial filling, blister packs, and PacMed packaging
  • Maintain organized inventory, stock levels, and medication storage
  • Support workflow coordination, including preparing orders for nursing home patients
  • Provide front-line support to patients, assisting with inquiries and ensuring a positive experience
  • Manage multiple responsibilities efficiently in a fast-paced environment
  • Handle sensitive patient information with confidentiality and professionalism

Research internship

Dr.Nicole Hansmeier
Regina, Saskatchewan
01.2026 - Current

Second-Hand Cannabis Exposure Study Using Rat Model (Under Training)

  • Assisted with laboratory activities including data recording and basic procedures
  • Followed strict safety protocols including PPE, WHMIS, and biohazard guidelines
  • Demonstrated accuracy in micropipetting and basic molecular techniques
  • Maintained organized records and supported team-based research tasks

Education

Bachelor of Science - Biology

University of Regina
Regina, SK
12-2025

Skills

  • Front desk and patient/customer service
  • Professional phone and in-person communication
  • Appointment coordination and workflow support
  • Strong organizational and multitasking skills
  • Accurate data entry and documentation
  • Microsoft Office and computer system proficiency
  • Handling confidential information with discretion
  • Problem-solving and conflict resolution
  • Team collaboration in fast-paced environments
  • Friendly, approachable, and professional demeanor

Accomplishments

Dean's list Honour

Certification

WHMIS

Volunteering

Canadian Blood services

Languages

English
Native/ Bilingual
French
Elementary

Timeline

Pharmacy Assistant

Pharmachoice (Full time)
02.2026 - 04.2026

Research internship

Dr.Nicole Hansmeier
01.2026 - Current

Customer Service Representative

Rona
10.2022 - Current

Bachelor of Science - Biology

University of Regina
Krishna Patel