Krishna Asodariya
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Homelife Miracle Realty LTD
11.2021 - Current
- Compose and distribute emails, letters, faxes, and forms for correspondence
- Help with the creation of reports that are due on a regular basis
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assistant Accountant
Seara Bakery and cafe
09.2019 - 03.2021
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
- Reduced invoice processing time with efficient data entry and verification of accounts payable transactions.
- Reconcile all the invoices and find any discrepancies if any
- Assisted in preparation of variance analysis reports, providing valuable insights into financial performance.
Customer Service Representative
TATA Consultancy & services
09.2018 - 04.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided primary customer support to internal and external customers
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Business Finance
Sheridan College Institute of Technology And Advanced
Brampton, ON05.2021
MBA - Business Finance, Finance
SAL Institute of Management
Ahmedabad07-2018
BBA - Accounting And Finance
C.U Shah Commerce College
Ahmedabad05.2016
Skills
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Clerical Support
- Documentation and Recordkeeping
- Microsoft Office Suite
- Appointment Scheduling
- Confidential Document Control
- Social media knowledge
Accomplishments
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Data Reporting - Compiled statistical data, such as realtor's admissions, termination, License suspension and their personal details.
Certification
Certificate in Microsoft Office
Timeline
Administrative Assistant
Homelife Miracle Realty LTD
11.2021 - Current
Assistant Accountant
Seara Bakery and cafe
09.2019 - 03.2021
Customer Service Representative
TATA Consultancy & services
09.2018 - 04.2019
Certificate in Microsoft Office
Business Finance
Sheridan College Institute of Technology And Advanced
MBA - Business Finance, Finance
SAL Institute of Management
BBA - Accounting And Finance
C.U Shah Commerce College
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