KRISHNA
Surrey,BC
Summary
Retail Sales Associate Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Cobs Bread
01.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in inventory management, ensuring adequate supplies for daily operations and minimizing waste.
- Maintained cleanliness of all equipment, surfaces, and workspaces to meet stringent health codes and ensure food safety.
- Replenished and rotated food items, following correct food cooling and storage procedures.
Hairstylist (Internship)
M7 UNISEX SALON
04.2023 - 08.2023
- Collaborated with other stylists to create unique and fashionable looks
- Kept work stations clean and sanitized tools
- Created an inviting atmosphere by engaging in friendly conversations with customers
- Efficiently handled cash transactions while processing payments accurately
- Maintained knowledge of current trends and styles to provide customers with the latest looks
Retail Sales Associate
D-Mart
10.2021 - 12.2022
- Operated POS system efficiently to ensure accuracy of orders placed by customers
- Described merchandise and explained use, operation, and care of merchandise to customers
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Demonstrated excellent organizational skills while stocking shelves and arranging displays
- Used POS system to process sales and refund transactions
Billing Administrator
VFS Global
08.2022 - 11.2022
- Coordinated office workflow to maximize productivity and labor resources
- Performed data entry tasks efficiently and accurately into company databases
- Maintained accurate and complete billing system and process
- Assisted auditors during annual audits by providing requested documentation promptly
- Performed routine and scheduled maintenance services
Education
Associate of Arts in Arts Candidate -
Coquitlam College
High School Diploma -
Dr. Ravinder Senior Secondary School
12.2021
Skills
- Customer Service
- Computer Proficiency
- Billing and Payment Processing
- Problem-solving abilities
- Active Listening
- Customer satisfaction measurement
Certification
- Hairstylist
- Basic & Computer Accounts
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Cobs Bread
01.2024 - Current
Hairstylist (Internship)
M7 UNISEX SALON
04.2023 - 08.2023
Billing Administrator
VFS Global
08.2022 - 11.2022
Retail Sales Associate
D-Mart
10.2021 - 12.2022
Associate of Arts in Arts Candidate -
Coquitlam College
High School Diploma -
Dr. Ravinder Senior Secondary School
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