Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KRISHMA KAUR

Surrey,BC

Summary

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. career objective skills

Overview

5
5
years of professional experience

Work History

Client Account Management

Telus
02.2022 - 09.2023
  • Microsoft Office skills
  • English, Malay, Punjabi, Fluency
  • 45 wpm Typing Speed
  • Report Generation
  • Report Creation
  • Credit Card Payment Processing
  • Experience, While negotiating payoff deadlines on outstanding accounts, showed empathy, remain polite and sensitive without losing confidence
  • Run invoices, statements and reconciliations for accounts
  • Find and implement the correct solution for each customer account
  • Handle complex collections cases while paying close attention to customer specifics
  • Provide account follow up for Pre-
  • Authorized Payment (PAP) flagged with expired and declined payment methods

OFFICE ADMINISTRATIVE ASSISTANT

Exchange, A-Blade
04.2021 - 01.2022
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

MANAGER

01.2019 - 03.2021
  • Trained employees on additional job positions to maintain coverage of roles
  • Recruited and hired qualified candidates to fill open positions
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls
  • Certifications
  • CELPIP General Results - overall Band 10

Education

Property Management

University of British Columbia
Vancouver, BC
12.2024

Real Estate Trading Services

University of British Columbia
Vancouver, BC
06.2023

Associate of Arts - Psycology

Alexander College
Vancouver
12.2019

Skills

  • Cash Handling
  • Corporate Policies
  • Policy and Procedure Adherence
  • Quotes Coordination

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Malay
Native or Bilingual

Timeline

Client Account Management

Telus
02.2022 - 09.2023

OFFICE ADMINISTRATIVE ASSISTANT

Exchange, A-Blade
04.2021 - 01.2022

MANAGER

01.2019 - 03.2021

Property Management

University of British Columbia

Real Estate Trading Services

University of British Columbia

Associate of Arts - Psycology

Alexander College

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