Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over the past year.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Canada
Surrey, British Columbia
07.2023 - Current
Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Assisted management in developing strategies to improve customer service standards.
Identified areas of improvement within the team by implementing regular assessments and evaluations.
Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Encouraged open communication between trainees and management throughout the learning process.
Ensured that all safety protocols were followed during training sessions.
Recreation Assistant
Surrey Schools
Surrey, British Columbia
10.2022 - 06.2024
Assisted with the setup of equipment for recreational activities.
Developed and implemented programs for youth and adults in a variety of recreational activities.
Instructed individuals or groups on proper technique for participating in recreational activities.
Ensured all necessary supplies were available for each activity session.
Provided guidance and support to youth in developing positive behavior patterns.
Organized, led and facilitated group activities for children aged 3-18 years old.