Krishanth Thevarajah
Montreal,QC
Summary
Results-driven professional with 10 years of combined experience in government and management roles, complemented by MS office and Computer application expertise. Proven track record in stock verification, marketing management, administrative operations, and technical proficiency. Leveraging my Bachelor's degree in Business Administration, 3 years as an Associate Officer in a government organization, and 7 years as a Management Assistant to drive organizational efficiency, innovation, and growth.
Overview
12
12
years of professional experience
Work History
Associate Officer
Ministry of Industries
07.2021 - 03.2024
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Assisted in the development of marketing strategies to increase brand recognition and reach target audiences.
- Delivered high-quality work under tight deadlines, contributing to overall team success.
- Developed comprehensive reports for senior management, highlighting key findings and recommendations for improvement.
- Improved team performance by providing clear objectives and consistent feedback.
- Managed approximately 40 incoming calls, emails and faxes per day from clients
Management Assistant
National Aquaculture Development Authority
02.2012 - 06.2021
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Prepared and charted data and metrics for detailed status reports.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained high level of confidentiality while handling sensitive information related to personnel matters or legal issues within organization.
- Supported executive staff by taking detailed minutes during meetings, ensuring accurate documentation of decisions made.
Education
Advanced Diploma in Business Management - Business Management
National Institute of Business Management
Colombo, Sri Lanka11-2018
Bachelor of Business Administration - Business Management
Chhartrapati Sahu Ji Maharaj University
Kanpur, India06-2018
Skills
- Coaching and Mentoring
- Operations Management
- Employee Relations
- Recruitment and selection
- Writing proposal and Reports
- Stock and Inventory Management
- Knowledge of Information Technology
Timeline
Associate Officer
Ministry of Industries
07.2021 - 03.2024
Management Assistant
National Aquaculture Development Authority
02.2012 - 06.2021
Advanced Diploma in Business Management - Business Management
National Institute of Business Management
Bachelor of Business Administration - Business Management
Chhartrapati Sahu Ji Maharaj University
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