Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Personal Information
References
Timeline
Generic

KRISHAN MOHAN SINGH

9818 94 AVE Grande Prairie,CANADA

Summary

Hospitality professional with 16 years of experience in restaurant management. Demonstrated ability to optimize operations and drive revenue growth, while ensuring exceptional guest experiences. Skilled in team management and financial administration, with a focus on innovative strategies to enhance profitability and customer satisfaction. Motivated to pursue a challenging position that leverages extensive experience and enhances the ongoing success of a progressive organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Manager F&B Operations

Montana's BBQ & BAR Restaurants
Edmonton, Canada
12.2023 - 08.2025
  • Directed operations across 7 restaurant locations, achieving profitability targets consistently. Led 4 pre-opening projects from initial setup to grand opening, showcasing capability in launching new ventures. Optimized operational processes to ensure adherence to company standards across all locations. Implemented effective training programs for staff, enhancing service quality and customer satisfaction.
  • Spearheaded comprehensive purchasing and inventory control initiatives, including negotiating favorable prices and contracts, developing preferred supplier lists, and analyzing usage reports to identify and implement corrective actions, resulting in significant cost savings.
  • Developed robust restaurant business plans by conducting thorough market demand surveys, engaging with community stakeholders, performing competitive analyses, and preparing detailed financial, marketing, and sales projections, analyses, and estimates to drive growth.
  • Consistently met and exceeded restaurant financial objectives through strategic financing, cultivating strong banking relationships, developing accurate forecasts and budgets, analyzing variances, implementing corrective actions, and establishing robust financial controls. Developed and executed strategies that increased average meal checks.
  • Maintained high-standard operations by developing and implementing comprehensive policies and standard operating procedures (SOPs), establishing clear production, productivity, quality, and patron-service standards, and driving continuous system improvements.

Restaurant Operation Manager

Earls Kitchen & Bar Restaurant Ltd
Grand Prairie, Canada
01.2023 - 11.2023
  • Oversaw food and beverage department, including dining establishments, staff, menus, and guest experiences.
  • Developed strategies to enhance guest satisfaction and drive revenue growth.
  • Collaborated with Executive Chef to ensure high-quality, creative menus.
  • Worked with sommelier to establish an exceptional wine and beverage program.
  • Created an empowering environment focused on teamwork and continuous improvement.
  • Provided leadership and direction to align departmental goals efficiently.
  • Managed equipment orders within financial constraints while fostering positive finance relationships.
  • Utilized strong communication skills to influence and motivate staff effectively.

F&B Operation Manager

Hospitality Concept LLC
Muscat, Oman
01.2021 - 12.2022
  • Managed 4 retail restaurant (Urbano Bistro & Hues Café) and Thousand Night Resort.
  • Collaborated with the owner and restaurant managers in the planning, directing and coordinating of restaurant operations.
  • Responsible for developing budgets, sales targets, control costs and for purchasing stock.
  • Overseeing guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
  • Creating and implementing business plan and written service standards for the F&B department.
  • Control costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation and presentation.
  • Recruiting and hiring employees, planning, and assigning, delegating, performance feedback, rewarding excellence, and ensuring accountability.
  • Ensure all Health and Safety and sanitation procedures are implemented and followed according to written standards.
  • Conducting training on service standards and giving feedback to staff and Managers.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Assistant General Manager

M.H. Alshaya Group, P.F. Chang's
Dubai, UAE
10.2014 - 05.2020

F&B Executive

The Leela Palace, Megu
New Delhi, India
09.2011 - 07.2014

Guest Service Associate

DLF Restaurant Ltd
New Delhi, India
09.2009 - 12.2010

Restaurant Waiter

Hyatt Regency
New Delhi, India
10.2007 - 10.2009

Education

MBA - Hospitality And Tourism Management

Assam Downtown University
India

Bachelor of Arts - Hotel Management And Catering

MGR University
India

Skills

  • Revenue and satisfaction boost: increased restaurant sales by 10% and improved customer satisfaction ratings by 20% within one year
  • Health and safety compliance: Achieved 95% compliance with health and safety regulations across all restaurant locations managed
  • Operational cost reduction: reduced operational costs by 10% through strategic vendor negotiations and inventory management
  • Honored with the award for the best general manager (operations) for 2024, recognized for both profitability and consistently achieving 90% in store audits for three consecutive years
  • Expansion Initiative Success: Successfully opened 3 new restaurant locations, exceeding projected launch timelines by 20%
  • Operational Excellence: Successfully coordinated catering services for high-profile events with up to 500 attendees, ensuring seamless execution I also established and managed a wine cellar with 650 labels, significantly enhancing the beverage program

Accomplishments

  • Revenue And Satisfaction Boost, Increased restaurant sales by 10% and improved customer satisfaction ratings by 20% within one year.
  • Health And Safety Compliance, Achieved 95% compliance with health and safety regulations across all restaurant locations managed.
  • Operational Cost Reduction, Reduced operational costs by 10% through strategic vendor negotiations and inventory management.
  • Award, Honored with the award for the best General Manager (Operations) for 2024, recognized for both profitability and consistently achieving 90% in store audits for three consecutive quarters.
  • Expansion Initiative Success, Successfully opened 3 new restaurant locations, exceeding projected launch timelines by 20%.
  • Operational Excellence, Successfully coordinated catering services for high-profile events with up to 500 attendees, ensuring seamless execution. Established and managed a wine cellar with 650 labels, significantly enhancing the beverage program.

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Certification

· WSET Level 2 Award in Wines and Spirits

· Attended Train the trainer program at Alshaya Group, Dubai

· Sake at The Leela Palace, Delhi

Personal Information

PASSPORT NO&VALIDITY: U7914620, 20 OCT 2030

NATIONALITY-INDIAN

References

References available upon request.

Timeline

General Manager F&B Operations

Montana's BBQ & BAR Restaurants
12.2023 - 08.2025

Restaurant Operation Manager

Earls Kitchen & Bar Restaurant Ltd
01.2023 - 11.2023

F&B Operation Manager

Hospitality Concept LLC
01.2021 - 12.2022

Assistant General Manager

M.H. Alshaya Group, P.F. Chang's
10.2014 - 05.2020

F&B Executive

The Leela Palace, Megu
09.2011 - 07.2014

Guest Service Associate

DLF Restaurant Ltd
09.2009 - 12.2010

Restaurant Waiter

Hyatt Regency
10.2007 - 10.2009

MBA - Hospitality And Tourism Management

Assam Downtown University

Bachelor of Arts - Hotel Management And Catering

MGR University
KRISHAN MOHAN SINGH