Restaurant Manager with experience in leading teams and providing great customer service. Skilled in improving operations, solving problems, and increasing sales. Focused on creating a positive experience for both customers and staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Manager (Part-time)
Honest Restaurant
05.2024 - Current
Supervised kitchen, waitstaff, and busboys to ensure smooth operations.
Resolved customer issues, enhancing satisfaction and loyalty.
Monitored staff performance, providing feedback and implementing best practices.
Coordinated communication between kitchen, front-of-house, and management for efficiency.
Managed inventory to maintain stock levels and ensure timely service.
Streamlined operations, reducing wait times during peak hours.
Trained staff in upselling, increasing sales and revenue.
Server/Hotel Front Desk Supervisor
Moj Masti Restaurant
05.2024 - 07.2024
Managed multiple tables efficiently, maintaining service quality.
Served food and beverages promptly, focusing on customer needs.
Utilized POS system for orders, bills, and complimentary items.
Collaborated with team for smooth workflow and excellent guest experiences.
Influencer and Host/EMCEE
Social Media
01.2022 - Current
Created engaging social media campaigns, including reels, stories, and posts.
Hosted live events, building connections with diverse audiences.
Collaborated with brands to boost engagement and promote services.
Cashier & Store Assistant (Part-time)
H & M
01.2023 - 03.2024
Maintain a clean, neat, and correctly stocked check-out counter and work area
Maximizing every sales opportunity by cross-selling profitable products
Making sure the customer area is clean and tidy
Checking the shop floor for out-of-date and damaged products
Managing multiple customers simultaneously
Putting up and taking down promotional displays
Complete inventory with proper procedure promptly
General shopper (Part-time)
Big Bazzar
04.2021 - 12.2022
Accurately scan and bag all merchandise in a fast-paced environment
Lifting and moving merchandise
Resolving customer issues and complaints
Explaining the features and benefits of products and services to customers
Handling complaints in line with company guidelines