KRISHA SHAH
Hamilton,ON
Summary
Actively seeking for a position as a Technical Support Specialist at KellyConnect where my technical knowledge, communication skills & customer service experience can be used to troubleshoot computer systems & provide crucial support on operating methodologies.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
Red Swan Pizza
Hamilton , ON
10.2020 - Current
- In-charge of understanding the customer to better direct the restaurant operation to what caters to the market
- Managed the restaurant operations, the food menu, the sanitation process, and finances
- Sustained high standards of customer service to meet clients’ and employees’ needs
- Interacted with customer issues that result in positive feedback
- Enforced all safety rules while on job and reports accidents promptly for documentationpurpose.
People Greeter/Flex Associate
Walmart Inc
Barrie , ON
07.2019 - 05.2020
- Perform Multiple tasks with an ability to achieve business goals and needs
- Provide services to enhance each customer’s experience and expect
- Worked independently with minimal supervision
- Stayed current on company offerings and industry trends.
Crew Member
Tim Hortons
Barrie , ON
05.2019 - 07.2019
- Strong work ethics and friendly communication with staff and customers
- Fulling customer satisfaction and their needs
- Performing multiple and repetitive tasks at a time.
Education
Diploma - Computer Systems Technician Networking
CSTN
Barrie,ON12.2020
Grade11 & 12 - Commerce Stream, Secondary Education
A.G.High School
Gujarat, India06.2018
Skills
- TECHNICAL SKILLS
- Operating Systems: MacOS & Windows Operating Systems
- Applications: MS Office 365 Suite, Visual Studio, IntelliJ, Vmware, CCNA
- Hardware: PC troubleshooting, Hardware upgradation, software install & upgrade
- Languages: Linux, HTML, CSS, SQL, Python
Profile
- Hold a Diploma Certificate in Computer Systems Technician Networking with 3.0 GPA.
- Proficient in MacOS & Windows Operating Systems. Over 2 years of experience in rapid troubleshooting & resolve complex technical issues.
- Over 2 years of Customer Service Experience & foster positive relation between the customers & the company.
- Highly organized with strict adherence to deadlines & work effectively under pressure.
- Excellent interpersonal skills with ability to reach consensus & cooperation with varying departments.
Timeline
Food Service Supervisor
Red Swan Pizza
10.2020 - Current
People Greeter/Flex Associate
Walmart Inc
07.2019 - 05.2020
Crew Member
Tim Hortons
05.2019 - 07.2019
Diploma - Computer Systems Technician Networking
CSTN
Grade11 & 12 - Commerce Stream, Secondary Education
A.G.High School
Similar Profiles
Rachit ShahRachit Shah
Restaurant Owner/Operator at Red Swan PizzaRestaurant Owner/Operator at Red Swan Pizza
Ashwini JadhavAshwini Jadhav
Kitchen Helper at Red swan pizzaKitchen Helper at Red swan pizza
Krupa SathwaraKrupa Sathwara
Crew Member at Red Swan Pizza RestaurantCrew Member at Red Swan Pizza Restaurant