KRISHA SHAH
Hamilton,ON
Summary
Actively seeking for a position as a Technical Support Specialist at KellyConnect where my technical knowledge, communication skills & customer service experience can be used to troubleshoot computer systems & provide crucial support on operating methodologies.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
Red Swan Pizza
Hamilton, ON
10.2020 - Current
- In-charge of understanding the customer to better direct the restaurant operation to what caters to the market
- Managed the restaurant operations, the food menu, the sanitation process, and finances
- Sustained high standards of customer service to meet clients’ and employees’ needs
- Interacted with customer issues that result in positive feedback
- Enforced all safety rules while on job and reports accidents promptly for documentationpurpose.
People Greeter/Flex Associate
Walmart Inc
Barrie, ON
07.2019 - 05.2020
- Perform Multiple tasks with an ability to achieve business goals and needs
- Provide services to enhance each customer’s experience and expect
- Worked independently with minimal supervision
- Stayed current on company offerings and industry trends.
Crew Member
Tim Hortons
Barrie, ON
05.2019 - 07.2019
- Strong work ethics and friendly communication with staff and customers
- Fulling customer satisfaction and their needs
- Performing multiple and repetitive tasks at a time.
Education
Diploma - Computer Systems Technician Networking
CSTN
Barrie,ON12.2020
Grade11 & 12 - Commerce Stream, Secondary Education
A.G.High School
Gujarat, India06.2018
Skills
- TECHNICAL SKILLS
- Operating Systems: MacOS & Windows Operating Systems
- Applications: MS Office 365 Suite, Visual Studio, IntelliJ, Vmware, CCNA
- Hardware: PC troubleshooting, Hardware upgradation, software install & upgrade
- Languages: Linux, HTML, CSS, SQL, Python
Profile
- Hold a Diploma Certificate in Computer Systems Technician Networking with 3.0 GPA.
- Proficient in MacOS & Windows Operating Systems. Over 2 years of experience in rapid troubleshooting & resolve complex technical issues.
- Over 2 years of Customer Service Experience & foster positive relation between the customers & the company.
- Highly organized with strict adherence to deadlines & work effectively under pressure.
- Excellent interpersonal skills with ability to reach consensus & cooperation with varying departments.
Timeline
Food Service Supervisor
Red Swan Pizza
10.2020 - Current
People Greeter/Flex Associate
Walmart Inc
07.2019 - 05.2020
Crew Member
Tim Hortons
05.2019 - 07.2019
Diploma - Computer Systems Technician Networking
CSTN
Grade11 & 12 - Commerce Stream, Secondary Education
A.G.High School
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