Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
• Quickly and accurately counted drawers at start and end of each shift.
• Built positive relationships with customers to increase repeat business.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
• Maintained customer satisfaction with forwardthinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Recommended products to customers, thoroughly explaining details.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
Data Entry and Maintenance Calm and Professional Under Pressure
Building Customer Trust and Loyalty
Verbal and Written
Multitasking and Prioritization
Team Building
Problem Solving
Cleaning and Sanitizing
Efficient and Detail-Oriented
Data Entry and Maintenance